User's Manual

Stationary Reader User’s Manual  2001-2002 Matrics, Inc. Page 12
Section 7. Troubleshooting
In the event you encounter a problem with your Reader, refer to the following table for possible solutions:
PROBLEM POSSIBLE CAUSE SOLUTION
The Power/Activity
LED doesn’t light.
The AC outlet may not
be working or may be
controlled by a wall
switch.
Plug a different electrical appliance into
the outlet and turn it on. If the
appliance doesn’t work, plug the
Reader into a different outlet.
The Power/Activity
LED is on but
doesn’t blink.
The Reader isn’t
communicating with
the Host/PC,
-or-
The Host/PC isn’t
communicating with
the Reader.
Check that your Host/PC’s port
settings are configured properly.
Make sure that you used the Utility
software to change the Reader’s
factory-assigned xFF address to a
unique address for communicating with
your Host/PC.
Check to ensure proper network
cabling (including terminators at both
ends.)
Verify communications at a fixed
230,400 rate.