User’s Guide PCS Connection CardTM by Sierra Wireless AirCard® 550
Copyright © 2002 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Sprint, the diamond logo and all other trademarks listed herein are registered trade marks of Sprint Communications Company, L.P., used under license.
Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction to this User’s Guide. . . . . . . . . . . . . . . . . . . . . . iii SECTION 1: PCS Connection Card Basics . . . . . . . . . . . . . . . 1 1A.Introducing the PCS Connection CardTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Your PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CDMA Networks . . . . . . . . . .
SECTION 3: Using the PCS Connection Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 3A.The PCS Connection ManagerSM Window and Indicators . . . . . . . 35 The PCS Connection Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting the PCS Connection Manager Software . . . . . . . . . . . . . . . . . Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The PCS Connection Manager Window . . . . . . . . . . . . . . .
Options… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sounds Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Voice Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Messaging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SECTION 4: PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 4A.PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Browsing the Web With Your PCS Connection Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Launching the Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Your User Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Sprint S print built the largest all-digital, all-PCS nationwide network with advanced multimedia services, reaching more than 230 million people for clarity you can see and hear. We built our network to give you what we believe you really want from a wireless phone, clear sound, private conversations, and time-saving features. But with Sprint, you can do something even more far-reaching— simplify your life.
Introduction to this User’s Guide T his User’s Guide introduces you to all the features of your TM new PCS Connection Card .
Section 1 PCS Connection Card Basics Section 1 PCS Connection Card Basics 1
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Section 1A Introducing the PCS Connection Card TM In This Section 䊳 A Network Card and a Phone 䊳 Package Contents 䊳 About this Guide T his section introduces the basic features and functions of your PCS Connection Card, what is included with your card and how to use this guide to get you started.
Your PCS Connection Card The PCS Connection Card fits into a standard Type II PC Card slot (available on most notebook PCs, Handheld PCS and, through an accessory, on Pocket PCs) and functions as a wireless network card and a mobile phone. This card allows you to: 䊳 Access your corporate network 䊳 Send and receive email 䊳 Access the Internet 䊳 Make and receive voice calls 䊳 Receive short text (Web) messages all without the need of a network cable or phone line.
Tip: More information about CDMA networks is available on the CDMA Development Group Web site, www.cdg.org. A Network Card and a Phone During PCS Vision connections, the PCS Connection Card is a true network card, functioning just like the network cards familiar to most corporate computer users. Once installed and configured, the card connects instantly to the CDMA network with a few mouse clicks.
About This Guide This user guide is designed to provide you with all the information you need to install and use your PCS Connection Card. 䊳 䊳 䊳 䊳 䊳 䊳 6 Section 1 (which you are reading) gives you an overview of the card, providing the background information that is the basis for understanding the following sections. Section 2 provides step-by-step instructions on installing the PCS Connection Card. Section 3 provides step-by-step instructions on using the card.
Section 1B Getting StartedWith Your PCS Connection Card TM In This Section 䊳 The PCS Connection Card Software 䊳 Activating and Configuring Your Account 䊳 Care and Maintenance T his section outlines the basics of getting started with your PCS Connection Card, including installing the PCS Connection ManagerSM Software and inserting and activating your card.
Getting Started Before you can begin using the PCS Connection Card, you must: 1. Install the PCS Connection Manager Software. 2. Activate your PCS Account and configure the PCS Connection Card to use your account, unless the card has been pre-activated. The PCS Connection Card Software The PCS Connection Card comes with this software: 䊳 䊳 䊳 PCS Connection Manager, which allows you to manage the card and monitor your connections.
䊳 䊳 Your PCS Connection Card’s ESN (electronic serial number) The ESN is printed on the card’s label and can also be displayed during the installation process. A pen and paper to write down your account information During this call, PCS Customer Service Solutions will help you select your service plan and guide you through the activation process.
Care and Maintenance As with any electronic device, the PCS Connection Card must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the card: 䊳 䊳 䊳 䊳 䊳 䊳 10 Do not apply adhesive labels to the card. This may cause the card to become jammed inside the card slot. Optimal signal strength is usually obtained when the antenna is perpendicular to the modem. The antenna should bend easily at the hinge. Do not forcefully bend the antenna.
Section 2 Installing the PCS Connection Card Section 2 Installing the PCS Connection Card 11
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Section 2A Installation on Notebook PCs In This Section 䊳 System Requirements 䊳 Installing the PCS Connection ManagerSM Software 䊳 Inserting and Removing the Card 䊳 Configuring Your Account T his chapter guides you through the steps necessary to TM install your PCS Connection Card and make it operational on a notebook PC.
Getting Started Before you can use your PCS Connection Card, you must first: 1. Install the PCS Connection Manager Software, located on the Installation CD, onto your computer. This process is described in detail starting on page 15 for Windows 98 SE, ME, and 2000, and on page 17 for Windows XP. Note: Before installing your new software, delete or uninstall any previously existing modem or dialer software from your system.
To install the PCS Connection Card, you require these system resources: Table 1: System Resource Requirements Card slots 1 Type II PCMCIA (PC Card) slot Communications ports 1 available Disk drive CD-ROM I/O resources 1 IRQ, 40 bytes I/O space Memory 32 MB Disk space 7 MB Tip: A driver is software that forms the interface between a device (such as the PCS Connection Card) and the operating system on your PC (such as Windows Me).
2. If the CD does not auto-start, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive. 3. From the CD start-up window, select notebook installation and documentation and then notebook software installation ® to launch the InstallShield Wizard. 4. Use the Next and Back buttons to navigate through the wizard noting the following: 䊳 You must click Yes to indicate your acceptance of the terms of the license agreement to proceed with the installation.
7. Click OK when you are prompted to insert the PCS Connection Card. Attach the antenna and insert the card into your PC Card slot. Note for Windows 98 and Me Users: If your computer has a built-in network adapter, your computer may appear to have stopped responding during the card detection process. The operating system is resolving resource issues related to your built-in adapter and the PCS_Connection Card. Do not abort the installation process. Allow several minutes for the process to complete.
2. If the CD does not auto-start, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive. 3. From the CD start-up window, select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard. 4. Use the Next and Back buttons to navigate through the wizard noting the following: 䊳 You must click Yes to indicate your acceptance of the terms of the license agreement to proceed with the installation.
Installing the PCS Connection Card driver. 1. Attach the antenna to the PCS Connection Card and, with the label facing up, carefully insert the card into your PC Card slot. Windows should detect that a new device has been inserted and launch the wizard that guides you through the driver installation. 2. Select Install from a list or specific location (Advanced) on the first window of the Found New Hardware Wizard and click Next to proceed. 3.
end of the card, should be inserted directly into the computer’s PC Card slot. Note: The PCS Connection Card should fit snugly, but you should be able to insert or remove it easily from your computer’s PC Card slot. When you insert the card, the following should occur: 䊳 䊳 䊳 If sound effects are enabled, the PC beeps. The PC Card icon appears in the status area, if it is not already displayed for another card (and unless the feature has been disabled).
PCS Connection Manager Software will allow for both Manual and Voice-Assisted Activation, but only Manual Activation is available in this release. Manual Activation involves phoning PCS Customer Service Solutions, exchanging information and entering your account information into the appropriate fields in the wizard. You require a separate phone to use this method. To activate an account and configure your PCS Connection Card: 1. Insert the card into your PC Card slot, if it is not already inserted. 2.
your first data connection, the card will use IOTA (Internet Over The Air) to obtain and activate your data services. This account setup is performed for you by making a data connection to the PCS Vision network and using a secure (encrypted) Internet connection to download account parameters to the AirCard 550 PCS Connection Card. After this first activation, there may be changes to your account that will require updating parameters in the AirCard 550 PCS Connection Card.
Section 2B Installation on Handheld and Pocket PCs In This Section 䊳 System Requirements 䊳 Installing the PCS Connection ManagerSM Software 䊳 Inserting and Removing the PCS Connection CardTM 䊳 Configuring Your Account T his chapter guides you through the steps necessary to install your PCS Connection Card and make it operational on a Handheld or Pocket PC. This requires that you install the PCS Connection Manager Software and activate and configure your account (unless the card is pre-activated).
Getting Started Since software cannot be installed directly to a Handheld/ Pocket PC, you require a desktop or notebook computer to function as a “host”. The installation, activation, and configuration process follows these steps: 1. Install the software to the host. 2. Connect the Handheld/Pocket PC to the host and download the software from the host to the Handheld/ Pocket PC. (You can connect the Handheld/Pocket PC to the host before or after you install the software to the host.) 3.
Special Note for Pocket PC Users: To function properly with IOTA protocol, the PCS Connection Card requires support for high-security 128-bit encryption. If the installer does not detect high-security support on your system, a warning will appear instructing you to install Microsoft High Encryption Pack for Pocket PC. Your host computer will then display a pop-up window instructing you to upgrade your Pocket PC Internet Explorer to support high encryption.
Handheld PC Internet Explorer to support high encryption. Follow the onscreen instructions to update your system. Installing the PCS Connection ManagerSM Software To install the software, you can either: 䊳 Connect the host and the Handheld/Pocket PC before you install the software to the host. (In this case, you are prompted to initiate the download as soon as the software installation is complete.
4. Use the Next and Back buttons to navigate through the wizard noting the following: 䊳 You must indicate your acceptance of the terms of the license agreement by clicking Yes to proceed with the installation. 䊳 Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC configuration. (The Destination Location dictates where the software is installed.
Align the infrared port on your Handheld PC with an infrared port on your host PC. ActiveSync should launch automatically when the host and Handheld/Pocket PC are connected. 䊳 Note: If you are unable to establish a connection, launch ActiveSync from the Start menu and use the online help in ActiveSync. 2. If you are prompted to indicate whether you want to set up a partnership, click Yes or No and click Next.
3. With the Sprint label facing towards the front of the Pocket PC, insert the network card into the slot at the top of the jacket. To insert the PCS Connection Card into a Handheld PC: 1. Attach the antenna to the circular copper connector on the end of the card. DO NOT FORCE. 2. With the Sprint label facing towards the top of the Handheld PC, insert the network card into the slot. The card is powered as soon as you insert it.
To activate an account and configure your PCS Connection Card: 1. Insert the card into your PC Card slot, if it is not already inserted. 2. If the Activation Wizard does not appear automatically, launch the PCS Connection Manager Software. Doubleclick the shortcut icon on your desktop or select Start > Programs > Sierra Wireless> AirCard 550 > PCS Connection Manager for AirCard 550. 3. From the PCS Connection Manager, launch the Activation Wizard by selecting MENU > Activation Wizard. 4.
After this first activation, there may be changes to your account that will require updating parameters in the AirCard 550 PCS Connection Card. If this is needed you can select TOOLS > Data Provisioning to have the PCS Connection Card retrieve the updates to your data services account. On completion of this step, the card is ready for use. Section 3A: The PCS Connection Manager Window and Indicators on page 35 explains how to use the PCS Connection Manager Software to manage and monitor your connections.
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Section 3 Using the PCS Connection Card Section 3 Using the PCS Connection Card 33
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Section 3A SM The PCS Connection Manager Window and Indicators In This Section 䊳 The PCS Connection Manager 䊳 Getting Help 䊳 Components of the PCS Connection Manager window 䊳 Menu items 䊳 Taskbar icons T his chapter outlines the PCS Connection Manager interface for your PCS Connection Card, including the components of the main window, button usage, taskbar icons and more. Once you’ve mastered the basics here, you’ll be ready to begin using your PCS Connection Card.
The PCS Connection Manager PCS Connection Manager Software allows you to manage and monitor the connection between your PCS Connection Card and the CDMA network.
On Pocket PCs, when you open another application, the card software remains running although it is not visible. Windows CE manages your applications, shutting down applications that are not being used in order to save memory. It should not be necessary to close the card software, but you can close the software by tapping CTRL + Q on the soft keyboard. On Handheld and notebook PCs, use the Close button in the lower right corner to exit. See page 39. Getting Help Online Help is available on all platforms.
Notebook / Handheld PCs Message area Keypad button Indicator area Establish/cancel a connection Minimize button Close button Pocket PCs Message area Indicator area Establish/cancel a connection 38 Section 3: Using the PCS Connection Card 3A: The PCS Connection Manager Window and Indicators
Displaying the Menu Items The menus are described in detail in "Menu Options" on page 63. Notebook / Handheld PC: The MENU Button To display the menu items, click the MENU button located in the lower left corner of the PCS Connection Manager window. Pocket PC To display the menu items, click Tools, located in the lower left corner of the PCS Connection Manager window. Keypad Button (Notebook / Handheld PCs) The keypad button displays and hides the keypad, used to place or answer voice calls.
Message Area Notebook and Handheld PCs Pocket PCs Description The message area displays one of these messages: 䊳 䊳 䊳 䊳 䊳 䊳 40 Ready to Connect indicates that you have a network connection but there is no call in progress. Dialing indicates that the PCS Connection Card is attempting to connect to a phone number. The name of the person with whom you are connecting (or “Unknown” if the name is not obtainable), and the phone number indicate that a voice call is being established.
䊳 䊳 䊳 䊳 䊳 䊳 䊳 Voice Call From… indicates that an incoming voice call is in progress. Roam Call From … indicates that an incoming voice call is in progress and you are roaming. … New Missed Call(s) indicates that you received a call (or calls) that you failed to answer. (Depending on your settings in the Options window, a record of these calls is maintained in the Call Log which is described on page 71.) You have new voicemail! indicates that you have new voicemail messages.
Indicator Area Notebook / Handheld PCs Pocket PCs The indicator area displays icons that notify you when you receive messages and indicate whether certain options and features are enabled.
Table 1: Indicator Area Icons Icon Meaning Note: This icon is displayed only when voice and data services are available. The Signal Strength indicator uses bars to show the intensity of the radio signal. The number of bars increases as signal strength increases to a maximum of four bars. Tip: Optimal signal strength is obtained when the antenna is perpendicular to the card.
Table 1: Indicator Area Icons (Continued) Icon Meaning You have unread Web messages. If the indicator is blinking, you have one or more urgent or important unread Web messages. To display the Web Messaging window (in which the messages are displayed), select MENU >Web Messaging…. For instructions on reading Web messages, see page 65. You have new voicemail. To retrieve your voicemail, press and hold the “1” key for about 2 seconds.
Table 1: Indicator Area Icons (Continued) Icon Meaning When the Transmit/Receive icon is gray, the PCS Vision data connection is dormant. For more information, see page 52. When the Transmit/Receive icon is crossed out, PCS Vision service is not available. Note: This icon is displayed only when voice and data services are available. Voice and data services are not available.
GO Button The GO button is used to establish and cancel a connection. The text on the button changes during different connection stages: 䊳 䊳 GO – Ready to establish a connection. Click the button to start a connection (if a default connection is defined), or to display a list from which you can select a connection (if more than one connection is defined and there is no default set). Stop – A connection is being established or is established. If you click the button, the connection will be canceled.
Status Icons Table 2: Status Area Icons Icon Meaning You are in service on the CDMA network but have no active voice or data connection. You have an active voice or data connection. You missed (failed to answer) an incoming call. You can view the number of the caller in the Call Log. You have unread Web message(s). You have voicemail.
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Section 3B Data Connections In This Section 䊳 Basic Data Connection Information 䊳 PCS Vision Connections T his section provides an overview of the high-speed data connection available through your PCS Connection Card and how best to take advantage of the card’s versatility.
The Basics The GO button on the PCS Connection Manager window is used to launch data connections for any of these purposes: 䊳 Browsing the Internet 䊳 Sending and receiving email 䊳 Uploading and downloading files (FTP) The PCS Connection Card functions as a network card using a PCS Vision data connection. In this type of connection, the card establishes a high-speed (PCS Vision) Internet connection to the CDMA network. (You do not need to provide a phone number and there is no dialing involved.
PCS Vision (High-Speed) Connections Important: If the following icon appears in the indicator area of the PCS Connection Manager window, you do not currently have PCS Vision service and cannot make a connection: At installation, the PCS Vision connection profile is created for you by the Connection Manager, and it is set as the default connection. To make a PCS Vision connection: 1. From the PCS Connection Manager window, click the GO button. 2.
Dormant Connection The PCS Connection Card is “active” during PCS Vision connections when data transmission is occurring. If data transmission over the network stops for a period of time, the card becomes “dormant”. The period of inactivity that causes the card to become dormant is set by Sprint and is always less than one minute. This permits the card to be used for voice calls when not actively needed for data. When the card is in this state, you are able to make phone calls with the card.
Section 3C Voice Connections In This Section 䊳 The Keypad 䊳 Outgoing Calls 䊳 Incoming Calls 䊳 Voicemail Y ou can use your PCS Connection Card to transform your notebook or pocket PC into a mobile phone simply by connecting a headset to the card and using the PCS Connection Manager interface to place and receive voice calls.
Voice Connection Features The PCS Connection Card offers many convenient voice features: 䊳 䊳 䊳 䊳 䊳 䊳 䊳 䊳 䊳 The volume control allows you to adjust the headset volume. Selecting the TALK button allows you to redial the previously dialed number. Any-Key Answer allows you to answer an incoming call by pressing any button on the keypad (except END, BACK, or the volume control). (Page 83.) Auto-Answer can be enabled to automatically answer incoming calls after a specified number of rings. (Page 82.
Using the Keypad The keypad is used to answer and place voice calls. The keypad performs the same functions as the keypad on a mobile phone. Tip: You can store frequently dialed numbers in the Phone Book and dial directly from the Phone Book window instead of entering the number on the keypad. See page 67 (notebook PCs) or page 71 (Handheld/Pocket PCs).
Open/close the keypad Volume control Place and answer calls Clear a number you’ve entered 56 Section 3: Using the PCS Connection Card 3C: Voice Connections End a call; clear status messages
Pocket PC The keypad is displayed when you tap Tools > Voice Call. Volume control Place and answer calls Clear a number you’ve entered End a call; clear status messages Note: When KeyGuard is on, clicking the buttons on the keypad has no effect. For information on KeyGuard, see page 74. Notebook / Handheld PC: To hide the keypad, click the keypad button Pocket PC: To switch from the keypad to the data connection screen, tap Tools > Connections.
Table 3: The PCS Connection Manager Keypad Keypad Buttons 0-9, #, * (or the same keys on your keyboard) Function Enter the digits (and other characters) you want to dial. The numbers are displayed in the message area until you press TALK, END, or BACK, or you receive an incoming call. If the Any-Key Answer feature is enabled, any of these keys can be used to answer an incoming call. (See page 83.
Outgoing Calls To initiate a call: 1. Connect a headset to the card, if one is not already connected. 2. If the keypad is not displayed, then: Notebook / Handheld PC: click the keypad button. Pocket PC: tap Tools > Voice Call. 3. Enter the number you want to dial by either clicking the number buttons on the keypad or typing the numbers on your keyboard. 4. Click the TALK button. Note: You cannot make a phone call when there is an active PCS Vision connection.
Incoming Calls When you receive an incoming call: 䊳 䊳 䊳 䊳 A sound is played, unless the Silent Ringer feature is enabled. The keypad is displayed. If you have Caller ID, the phone number and, if available, the name of the caller are displayed. If you are roaming and Call Guard is enabled (page 92), then the card beeps and a screen appears, stating that a roaming rate applies.
Voicemail Incoming calls may be put through to your voicemail box, if: 䊳 䊳 A calls arrives while you have an active data connection, or You do not answer an incoming voice call When you have new voicemail: 䊳 䊳 The following icons are displayed: in the indicator area, and in the status area (page 47) The message area displays the message “You have new voicemail!”. You can also set a sound to play when you have new voicemail (page 79).
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Section 3D Menu Options In This Section 䊳 Overview of Menu Items 䊳 Description of Menu Items T his chapter provides an overview and brief description of each menu option you may encounter while using your TM SM PCS Connection Card and PCS Connection Manager Software.
Overview of menu items The following table outlines the various menu items and provides a brief description and directions on where in this guide to find more detailed information about the item. Table 4: Menu Items Menu item 64 Description For more information, see: Connect Establish a data connection. Page 51 Wireless Web Messaging Read Web messages sent to you. Page 65 Phone Book Store phone numbers and email addresses of people you are in frequent contact with.
Table 4: Menu Items (Continued) Menu item Help Topics Description View the online Help. Page 92 (Notebook PC) Page 93 (Handheld PC) View the online Help. Page 93 (Notebook and Handheld) Start > Help For more information, see: (Pocket PC) About View information about the Page 93 card software and hardware. Exit Close the card software. Web Messaging The Web Messaging window is used to display Web messages you receive.
To read messages: 1. Select MENU > Wireless Web Messaging to display the Web Messaging window. The message header is displayed in the top of the screen (notebooks and Pocket PCs) or on the left side of the window (Handheld PCs), showing the address or phone number from which the message was sent, the beginning of the message, and the callback number. If the phone number is in your Connection Manager Phone Book, the sender’s name will appear in place of the phone number. 2.
Note: The Call back sender menu option is only available if the message includes a valid callback number. To add the sender of a message to your phone book: 1. Select the message header. 2. Select Edit > Add Contact to Phonebook or, on notebook PCs, right-click the message header and select Add Contact to Phonebook. If the message you received has a callback number, then you can add the number to a new or existing contact.
Adding a Record to the Phone Book To add a record to the phone book: 1. In the PhoneBook window, select Add New Contact, or right-click any existing record and select Add New Contact. 2. In the Contact Properties window, enter the person’s name and phone numbers and/or email addresses. 3. Click Save. You can also add a record from a Web message you have received (Reading Web Messages: The Inbox, page 67) or a call you have received or made (Call Log, page 71).
Synchronizing Your Phone Book With Microsoft® Outlook® Manually Synchronizing Your Phone Book Entries With Outlook To manually synchronize your phone book entries and Outlook: 1. Ensure you are online (that is, connected to your Outlook server). 2. From the PhoneBook window of the PCS Connection Manager Software, click File > Synchronize with Outlook, or right-click a record and select Synchronize with Outlook.
(“Checkbox” refers to the “Outlook Synchronization (Contacts only)” checkbox.) Table 5: Synchronization of Outlook and Your Phone Book Checkbox 70 You change When you are Then Outlook and your phone book become synchronized: Selected Phone book in PCS Connect ion Manager Online Automatically, immediately. Selected Contacts in Outlook Online When one of the following occurs: you restart the PCS Connection Manager, change the phone book in the manager, or manually synchronize the phone book.
Phone Book (Handheld/Pocket PC) The phone book is an interface to the Contacts screen of the Pocket Outlook program. Any contact information you enter in Outlook is accessible through the phone book in the PCS Connection Manager Software. (You cannot add contact information directly to the phone book of the PCS Connection Manager.) Note: If you add new information to Outlook, it does not appear in the phone book of the PCS Connection Manager until the manager is restarted or you refresh the phone book.
For each message, the Call Log displays: 䊳 The call direction (see Table 6: Call Direction Icons on page 72) 䊳 The phone number of the caller (for incoming calls), or the phone number that you dialed (for outgoing calls) 䊳 The date and time the call was made or received 䊳 The name of the caller (for incoming calls), or the name of the person called (for outgoing calls), if available 䊳 The type of call (data or voice) Table 6: Call Direction Icons Icon Meaning Incoming Call This is a call that you answered
Saving to a Text File To save the information in the Call Log to a text file: 1. Select File > Save As…. 2. Use the Save As dialog box to select a location and name for the file and click Save. Adding an Entry To add an entry to the phone book: 1. Select the record. 2. Select Edit > Add Number to Phonebook. Select a radio button to specify whether to add the information to a new or existing contact. Copying a Phone Number to the Windows Clipboard To copy a phone number to the Windows Clipboard: 1.
Tip: Clicking All Types in the VIEW menu causes all incoming, outgoing, and missed calls to be displayed. Clicking All Logs in the VIEW menu causes all voice and data calls to be displayed. Sorting the Calls To sort the calls: 1. Click any column heading to sort by that column in ascending order. 2. Click the same column heading again to sort by the same column in descending order. For example, to sort the calls by name, click the Name column heading. This sorts the records from A to Z.
Data Provisioning Data Provisioning is a feature that performs account setup for you by making a data connection to the PCS Vision network and using a secure (128-bit encryption) Internet connection to download account parameters to the PCS Connection Card. (This feature is also known as IOTA (Internet Over The Air) Provisioning.) When you activate your PCS Connection Card using the Activation Wizard, the card is ready to make and receive voice calls and receive Wireless Web Messages.
Options… The Options window allows you to configure the PCS Connection Manager Software to suit your preferences. In the Options window you can: 䊳 䊳 䊳 Enable and disable several features, including AutoAnswer, Any-Key Answer, Auto-Connect, Web Message Expiry, and the Lock Code. Select whether certain warning messages are displayed to warn you of circumstances such as your data connection being lost.
Sounds Tab Table 7: Sounds Tab Options Field Enable Description This field allows you to enable and disable all sounds. When this box is checked, you have the option of individually enabling and disabling the Call Alert, Incoming Call, New Web Message, and New Voice mail sounds. When the box is not checked, there are no sounds to notify you of any of these events. Use the check box to indicate whether you want all sounds enabled or disabled.
Table 7: Sounds Tab Options (Continued) Field Incoming Call Description This field allows you to select whether a sound is played when you receive a call. When this is disabled, the Silent Ringer icon is displayed in the indicator area . The only notification you will then have of an incoming voice call is the “Voice Call From …” or “Roam Call From …” message displayed in the message area. Use the check box to enable or disable the sound.
Table 7: Sounds Tab Options (Continued) Field New Voicemail Description This field allows you to select whether a sound is played when a new voicemail message arrives. When this is enabled, a sound is played when voicemail arrives. When disabled, no sound is played. Use the check box to enable or disable the sound. The play button (with the arrow head on it) allows you to hear the sound assigned to new voicemail.
Security Tab Tip: Locking the PCS Connection Card does not prevent you from dialing 911. Table 8: Security Tab Options Field Lock modem Description The Lock Code feature can be used to prevent others from using your card and your account. When the Lock Code is enabled, you are prompted to enter a code any time the PCS Connection Manager is launched. If the wrong code is entered, the software closes. (This makes it impossible to use the card without knowing the lock code.
Table 8: Security Tab Options (Continued) Field Change Lock Code Description This button allows you to set a new lock code. To change the lock code: 1. Tap the Change Lock Code button. 2. Enter your existing lock code (the last four digits of your phone number unless you have changed it) at the prompt and tap OK. 3. Enter a new lock code and tap OK. 4. Enter your new lock code again for confirmation and tap OK. 5. Tap OK.
Voice Tab Table 9: Voice Tab Options Field Auto-Answer Incoming Calls Description This field allows you to enable and disable the Auto-Answer feature. To disable the feature, select off from the drop-down menu. To enable the feature, select the number of rings after which the PCS Connection Manager Software automatically answers the voice call. Auto-Retry This field allows you to enable and disable the Auto-Retry feature and, when enabled, to select the interval between retrys.
Table 9: Voice Tab Options (Continued) Field Any-Key Answer Description This field allows you to enable and disable the Any-Key Answer feature. When enabled, you can answer an incoming call by clicking any button on the keypad except END and BACK. On the Pocket PC, you can also use any of the four application buttons. On a notebook or Handheld PC, you can also use keys on your keyboard: A through Z, 0 through 9 and the * or # key. When disabled, you must use the TALK key to answer incoming calls.
Table 9: Voice Tab Options (Continued) Field Prefix all Voice calls with ‘1’ Description When travelling, dialing your phone book entries may not work without prefixing the number with the North American long distance code "1". By setting this option, the PCS Connection Card will automatically insert a “1” before dialing any voice call (data connections are not affected). The “1” will not be prefixed to numbers that start with “1” or an asterisk “*”.
Table 9: Voice Tab Options (Continued) Field Mute Description When DTMF mute is enabled, there is no audible tone while the card dials. Use the check box to enable and disable the feature. (Sound is muted when checked.) Minute Alert This field allows you to enable and disable the Minute Alert feature. When enabled, the card beeps at one minute intervals while you are on voice calls. This allows you to keep track of the duration of your call. Use the check box to enable and disable the feature.
Messaging Tab Table 10: Messaging Tab Options Field Incoming: Automatically delete Description This feature allows for the automatic deletion of Web messages that have been in your Inbox for a specified amount of time. The Web messaging feature is described in detail beginning on page 65. To disable automatic deletion of messages, select Never from the dropdown menu. To enable automatic deletion of messages, select a number of days from the drop-down menu.
Table 10: Messaging Tab Options (Continued) Field Clear Indicator Description When you retrieve voicemail, the network normally informs the modem. However, if the network notification is missed, the card may show an indicator when you have no new messages. Use this button to clear the indicator (reset it to zero).
General Tab Table 11: General Tab Options Field Description Data Call Inactivity Timeout: Disconnect [Not implemented at this time. For future development.] The Inactivity Timeout terminates your data connections automatically when the card is inactive for the amount of time you specify here. (The card is inactive when no data transmission is occurring.) Select Never to disable the feature. Otherwise, select the number of minutes after which you want to automatically disconnect.
Table 11: General Tab Options (Continued) Field TTY Mode Description A TTY (TeleTYpewriter) is a device for people with hearing and speech impairments. The device allows people to communicate over phone systems using a typewriter-like keyboard. When TTY Mode is set to any value besides Off, you can attach a TTY device to the headset connector and use a TTY device with the PCS Connection Card. The options in this field are: 䊳 Off – you don't use a TTY device for communicating.
Table 11: General Tab Options (Continued) Field Update System Clock with CDMA time during start-up Description All PCS have an internal clock called the system clock.
Display Tab Table 12: Display Tab Options Field Description Restore previous position on startup You can set the PCS Connection Manager window to "remember" its position on the screen; next time you run the PCS Connection Manager, the window will open in the same location on your screen. If the check box is cleared, the PCS Connection Manager displays in a default location selected by the operating system.
Table 12: Display Tab Options (Continued) Field Data connection lost Description When this feature is enabled, a warning message is displayed any time you lose your data connection. Use the check box to enable and disable this feature. (The feature is enabled when checked.) Call Guard The field allows you to enable and disable the Call Guard feature.
typing the first few letters in the field at the top, or use the scroll bars to scan the list of entries. When you locate an entry you want to display, highlight the entry and click Display. In the Find window, select a radio button to generate a database. Then use the word matching options to locate the help section you want to display. In the Help Topics (Contents) window, use the scroll bar to locate a topic of interest.
䊳 䊳 䊳 The hardware version The version of firmware (software that resides in the flash memory of the card) in use The version of the bootloader (a component of the firmware) in use On notebook PCs, if you have an Internet connection, you can go to the Sierra Wireless Web site by clicking the www.sierrawireless.com button.
Section 3E The Network Adapter Manager (Notebooks Only) In This Section 䊳 Windows 98 SE and Me 䊳 Windows 2000 and XP 䊳 On-Line Help and Version Information 䊳 Closing the Network Adapter Manager T his chapter outlines the functionality of the built-in Network Adapter Manager during active PCS Vision TM connections using your PCS Connection Card , when more than one network interface card is present in your notebook computer.
The Basics The PCS Connection Card comes with an application, called the Network Adapter Manager, that is designed to manage multiple network interface cards on notebook PCs. To understand the purpose of the Network Adapter Manager, it is necessary to understand that the card behaves differently for each type of connection.
Depending on which card is primary, the Network Adapter Manager displays one of these icons: AirCard 300 is the primary network card AirCard 400 is the primary network card PCS Connection Card is the primary network card LAN card is the primary network card No network card is inserted (This icon is always displayed in Windows 2000, except during PCS Vision connections.
The Network Adapter Manager also has a menu through which you can switch primary cards. To switch cards: 1. Right click the Network Adapter Manager icon in the status area to display the shortcut menu. 2. Select the card you want to use as the primary card from the menu. – or – Select Show Options from the menu. The Network Adapter Manager window will appear. Use the radio buttons to select the card you want to use as the primary card and click OK.
transmission speed. If you then want to take the computer to another location, you can stop the Ethernet card (see below), disconnect the cable to the Ethernet card, and Windows 2000/XP automatically begins routing network traffic through the PCS Connection Card. Since Windows 2000/XP has this enhanced method of handling multiple PC Cards, the Network Adapter Manager does not allow you to switch cards from the shortcut menu in these operating systems.
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Section 3F Troubleshooting Tips (Notebook PC) In This Section 䊳 Problem Causes and Solutions 䊳 Reinstalling the PCS Connection Card Driver 䊳 Resolving Resource Conflicts T his section provides assistance in diagnosing and solving many common problems you may experience while using your PCS Connection Card with your notebook PC.
Problem Causes and Suggestions When properly installed, the PCS Connection Card is a highly reliable product. Most problems are caused by one of these issues: 䊳 䊳 䊳 The wrong driver has been installed. System resources required by the card are in use by other devices. Network coverage is not available (either because you are outside the coverage area, or because of an account or network problem). This section describes how to diagnose and solve these and other problems.
Error: When Clicking the Keypad, Nothing Happens Possible Causes Suggestions • KeyGuard is on. • Turn KeyGuard off. See page 74. Error: Not In Service The PCS Connection Manager Software displays the message “Not in service”. Possible Causes Suggestions Inadequate signal strength may a. Verify that you are within the Sprint Nationwide PCS Network. occur for any of these reasons: Coverage maps are available at a. You are outside the Sprint www.sprintpcs.com. Nationwide PCS Network. b.
Error: Connection Seems Slow When you have a both a PCS Connection Card and an AirCard 300 in your computer, the data connection seems quite slow. Possible Causes Suggestions Under some operating systems, if both cards are inserted, then the path that the Internet Protocol (IP) traffic will take is not predictable. If the data gets routed through the AirCard 300, you will experience slower data transfer rates. Before you use the PCS Connection Card, eject the AirCard 300 from your computer.
Reinstalling the PCS Connection Card Driver There is a PCS Connection Card driver for each supported Windows operating system. Unless the appropriate driver for your version of Windows is installed, you will not be able to establish a network connection with the card. This section provides instructions on verifying that you have the correct card driver installed. Note: You must have the PCS Connection Card installation CD to complete this procedure.
Replacing the Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. 2. Under Network adapters, click the PCS Connection Card entry. 3. Click the Properties button. 4. Click the Driver tab. 5. Click the Update Driver… button to launch the Update Device Driver Wizard. 6. Click Next. 7.
6. Locate the PCS Connection Card entries by using the “+” signs to expand the listings. (For example, to see all the installed modems, click the “+” sign to the left of Modems.) The card should have 3 entries: 䊳 The card should display under Multifunction adapters as Sierra Wireless AirCard 550 PC Card Parent. 䊳 The card should display under Modems as Sierra Wireless AirCard 550 Modem. 䊳 The card should display under Network adapters as Sierra Wireless AirCard 550 Adapter.
If you are prompted to restart your PC, click Yes. Otherwise, restart your PC from the Start menu. (You must restart your PC to complete the driver installation.) The correct driver is then installed. Windows Me To verify that the correct driver is installed: 䊳 䊳 Locate the existing driver Replace the driver with the Windows Me driver from the PCS Connection Card installation CD. Locating the Existing Driver 1. Open the Control Panel by selecting Start > Settings > Control Panel. 2.
2. Click to select Sierra Wireless AirCard 550 PC Card Parent (or the PCS Connection Card listing under Multi-function adapters). 3. Click the Properties button. 4. Click the Driver tab. 5. Click the Update Driver button to launch the Update Device Driver Wizard. 6. Select the Specify the location of the driver (Advanced) radio button, and click Next to proceed to the next window. 7. Select the Search for a better driver than the one your device is using now. (Recommended) radio button.
Windows XP To verify that the correct driver is installed: 䊳 䊳 Uninstall the existing driver Install the Windows XP driver from the PCS Connection Card installation CD. Uninstalling the Existing Driver 1. Open the Control Panel by selecting Start > Control Panel. 2. If “Pick a category” is displayed, select Switch to Classic View. 3. Double click the System icon. 4. Click the Hardware tab. 5. Click the Device Manager button. 6.
Installing the Windows XP PCS Connection Card Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. 2. Eject and reinsert the PCS Connection Card to launch the Found New Hardware Wizard. 3. Select Install from a list or specific location (Advanced) on the first window of the Found New Hardware Wizard and click Next to proceed. 4.
Windows 98 SE To resolve a resource conflict in Windows 98 SE: 䊳 䊳 Disable a device (internal modem, infrared device, or network card) Uninstall and reinstall the PCS Connection Card driver Disabling an Internal Modem, Infrared Device, or Network Card 1. Close all Windows programs and open the Control Panel by selecting Start > Settings > Control Panel. 2. Double click the System icon. 3. Click the Device Manager tab. 4.
Windows should then reinstall the driver for your PCS Connection Card. If the Add New Hardware Wizard is launched, follow the installation below. 1. Click Next on the first window of the Add New Hardware Wizard to proceed to the next window. 2. Select Search for the best driver for your device (Recommended) and click Next to proceed to the next window. 3. Ensure that Specify a location is the only check box selected, enter d:\Drivers\Win98 where d is the drive letter for your CD-ROM drive, and click Next to
Updating the Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. 2. If the card is not already inserted into your PC Card slot, insert it. 3. In the Control Panel Device Manager window, expand the Multifunction adapters tree by clicking the “+” sign to its left. 4. Right click Sierra Wireless AirCard 550 PC Card Parent. 5.
Windows Me To resolve a resource conflict in Windows Me: 䊳 䊳 Disable a device (internal modem, infrared device, or network card Uninstall and reinstall the PCS Connection Card driver Disabling an Internal Modem, Infrared Device, or Network Card 1. Close all Windows programs and open the Control Panel by selecting Start > Settings > Control Panel. 2. If the System icon is not in the window, click view all Control Panel options. 3. Double click the System icon. 4. Click the Device Manager button. 5.
7. If you are prompted for a file when the PC restarts, enter d:\Drivers\WinMe where d is the drive letter of your CDROM drive and click OK to proceed. 8. If the Add New Hardware Wizard appears, follow these instructions: 䊳 Click Specify the location of the driver (Advanced) on the first window of the Add New Hardware Wizard and click Next to proceed. 䊳 Select the Search for the best driver for your device radio button, and the Specify a location check box, then enter d:\Drivers\WinMe where d is the drive l
6. Right click the device you want to disable, choose Disable from the pop-up menu that appears and click OK. Uninstalling and Reinstalling the PCS Connection Card Driver 1. If the installation CD is not already in your CD-ROM drive, insert it. If the CD start-up menu appears, use the exit option in the lower left corner of the screen to exit the menu. 2. If the card is not already inserted into a PC Card slot, insert it. 3.
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Section 3G Troubleshooting Tips (Handheld / Pocket PC) In This Section 䊳 Problem Causes and Suggestions 䊳 Uninstalling the PCS Connection ManagerSM Software T his section provides assistance in diagnosing and solving many common problems you may experience while using TM your PCS Connection Card with your Handheld or Pocket PC.
Problem Causes and Suggestions When properly installed, the PCS Connection Card is a highly reliable product. Most problems are caused by one of these issues: 䊳 䊳 The wrong driver has been installed. Network coverage is not available (either because you are outside the coverage area, or because of an account or network problem). This section describes how to diagnose and solve these and other problems. If, after reading this section, you are unable to resolve a problem, please visit www.sprintpcs.
Error: Searching for PCS Connection Card... The PCS Connection Manager Software displays the message “Searching for PCS Connection Card….” Possible Causes a. The card is not completely inserted into the PC Card slot. b. The wrong driver is installed for the card. c. The battery of your Pocket PC or its expansion pack is low. Suggestions a. Eject and reinsert the card. b. Uninstall the PCS Connection Card Software and reinstall it.
Error: Not In Service The PCS Connection Manager displays the message “Not in service”. Possible Causes Suggestions Inadequate signal strength may a. Verify that you are within the Sprint Nationwide PCS Network. occur for any of these reasons: Coverage maps are available at a. You are outside the Sprint www.sprintpcs.com. Nationwide PCS Network. b. Ensure your antenna is properly b. Your antenna is not attached. Re-orient your antenna. attached or is pointed in c. Change your location.
Uninstalling the PCS Connection Manager Software To uninstall the PCS Connection Manager Software from the host PC: 1. If your Handheld/Pocket PC is connected to the host, disconnect it. 2. On the host, open the Control Panel by selecting Start > Settings > Control Panel. 3. Double click the Add/Remove Programs icon to open the Add/Remove Programs window. 4. Click to select Sierra Wireless AirCard 550 Pocket PC…. 5. Double click the Add/Remove button. 6.
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Section 4 PCS Vision Section 4 PCS Vision 125
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Section 4A PCS VisionSM In This Section 䊳 Web 䊳 Messaging 䊳 PCS Business ConnectionSM P SM CS Vision brings you clarity you can see and hear with always-on, advanced multimedia services. These features, including email, Internet browsing and PCS Business ConnectionSM, are easy to learn and use. Clearly. It’s a whole new way to look at wireless.
Browsing the Web With Your PCS Connection Card Launching the Web To launch the Web: 䊳 From the card’s main menu, highlight Web and select Launch. Your User Name When you buy a PCS Connection Card and sign up for service, you're automatically assigned a User name. Then, when you use PCS Vision services, your User name is submitted to identify you to the enhanced Sprint Nationwide PCS Network.
Messaging Now you can chat and send and receive email and instant messages on select PCS Connection Cards. When you chat, you can have a conversation without talking. Join in a Webbased chat room to exchange information on a specific topic or read conversations that others have posted – even launch a one-on-one chat for a more in-depth conversation. PCS Messages These appear on your screen as Page/Text and include numeric messages and PCS Messages.
PCS Business ConnectionSM Personal Edition PCS Business ConnectionSM Personal Edition is designed to offer secure wireless access to both Microsoft® Outlook® and Lotus Notes®. PCS Business Connection Personal Edition delivers the following features: 䊳 䊳 䊳 䊳 Business email access: Read, reply to, forward, delete and compose your company email. Company directory and contacts: Search, view, call, and email contacts from your company's directory. Do all this and add/edit your personal contacts.
PCS Vision FAQs How will I know when my card is ready for PCS Vision Service? Your user name (for example, bsmith001@sprintpcs.com) will appear on the display screen. How do I sign-in for the first time? You are automatically signed in to PCS Vision services when you turn on your PCS_Connection Card. How do I know when my card is connected to PCS Vision Services? Your card automatically connects when PCS Vision Service is used or an incoming message arrives.
How can I optimize my settings to achieve faster speeds and send and receive less data while dialing into my corporate network? For optimized results, work in “Offline” mode and synchronize periodically to send and receive corporate email. Also, save/drag-and-drop attachments to a desktop folder rather than double-clicking prior to opening. For more detailed information, access the Microsoft whitepaper at http:/ /www.microsoft.com/office/outlook/evaluation/perform.doc.
Section 5 Technical Specifications and Regulatory Information Section 5 Technical Specifications and Regulatory Information 133
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Section 5A Technical Specifications In This Section 䊳 LED Operation 䊳 Radio Frequency and Electrical Specifications 䊳 Environmental Specifications T his section outlines LED operation and the technical and environmental specifications of your new PCS Connection Card.
LED Operation The PCS Connection Card has a single red/green LED on the antenna end of the card. The LED operates as follows: Table 1: LED Operation LED Behavior Indicates Solid amber* The card is powering up. Blinking amber The card is searching for a channel. Solid green A call is in progress. Blinking green The card has acquired a channel and is in idle mode (no call is in progress). Solid red An error has occurred. *Both red and green are lit.
Radio Frequency and Electrical Specifications Table 2: Radio Frequency & Electrical Specifications Approvals Compliant with: IS-95A, IS-95B, IS-98D, IS-707A, IS707A-1, CDMA Developers Group FCC Industry Canada Voltage +5 Vdc from PCMCIA Slot Current Maximum: 680 mA Typical: 150 mA Transmitter power 200 mW (+23 dBm) Transmit PCS: 1850 to 1910 MHz Cellular: 824 to 849 MHz Receive PCS: 1930 to 1990 MHz Cellular: 869 to 894 MHz Channel spacing 1.
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Section 5B Regulatory Information In This Section 䊳 Warning (EMI) - US FCC Information 䊳 Warning (EMI) - Canada T his section outlines important regulatory notices concerning your new PCS Connection Card.
Regulatory Notices This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the condition that this device does not cause harmful interference. FCC guidelines stipulate that the antenna should be more than 17mm (0.68”) from all persons. FCC ID: N7NACRD555 Where appropriate, the use of the equipment is subject to the following conditions: CAUTION Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le ministre des Communications. If you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.
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Section 6 Safety Information and Terms & Conditions Section 6 Safety Information and Terms & Conditions 143
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Section 6A Safety and Notices In This Section 䊳 Important Notice 䊳 Safety and Hazards 䊳 Limitations of Liability T his section outlines important safety guidelines and liability TM statements concerning your new PCS Connection Card .
Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
operating such communications devices while in control of a vehicle is an offence. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless, Inc. or its affiliates. SIERRA WIRELESS, INC.
Patents Portions of this product are covered by some or all of the following US patents: 5515013, 5617106, 5629960, 5682602, 5748449, 5845216, 5847553, 5878234, 5890057, 5929815, 6169884, 6191741, 6199168, 6339405, D367062, D372248, D372701, D416857, D442170, D452495, D452496, and other patents pending.
Section 6B Terms and Conditions In This Section 䊳 Terms and Conditions of Services T his section contains the terms and conditions of service for TM your new PCS Connection Card . Terms and Conditions of Services (Effective as of August 1, 2002 until replaced) Thanks for choosing Sprint. These terms and conditions are part of your agreement with Sprint for PCS Services. For the most current version of the terms and conditions, please visit our Web site at www.sprintpcs.
Plan” is described in our marketing materials, and includes the rates and features we set for that Service Plan. We use the words “we,” “us,” “our” or “Sprint” to refer to Sprint Spectrum L.P. and its Affiliates doing business as Sprint in these Terms.
the Sprint Nationwide PCS Network by not terminating Services. You may not modify the Agreement except for your PCS Service Plan (see Termination and Changing Service Plans). Service Plan. You may be eligible for a fixed length PCS Service Plan (“Term Service Plan”) or for a month-tomonth Service Plan (“Non-Term Service Plan”). We determine the Service Plan for which you qualify. We may offer non-identical Service Plans to different individuals or entities.
fraudulent or abusive manner. You may not resell or lease Services or equipment to anyone. Services are available within the operating range of the Sprint Nationwide PCS Network. Coverage and quality of Services may be affected by conditions within or beyond our control, including atmospheric, geographic, or topographic conditions. We do not guarantee that there will be no interruptions or delays in Services.
applicable to your Service. In addition to these usage charges, you may be charged for recurring monthly service charges, applicable local and long-distance toll charges, other usage charges, connection fees, roaming charges, directory assistance, call completion charges, account review and management charges optional features you select at an extra cost, and taxes and other regulatory-related charges.
you are billed on your PCS Invoice), you will be charged for data used in transport and routing in addition to the charge for the Premium Service. You will be charged for partial and interrupted data downloads or other use, including re-sent data, and for unsuccessful attempts to reach Web sites and use other applications and services, including those resulting from dropped network connections.
invoice you for usage and charges occurring before the invoicing cycle being invoiced, if they were not previously invoiced. If you are invoiced for usage incurred during a prior invoicing cycle, those minutes will be applied to your Service Plan minutes for the current invoicing cycle.
additional notice or consent is required before we invoice the credit card or debit the bank account for all amounts due to us or billed by us on behalf of a third party. You must promptly notify us of any change in your invoicing address or of the credit card or bank account used for payment. We reserve the right to require payment by money order, cashier’s check or other secured form of payment.
before you receive notice of termination without liability to you. Termination by either of us may be with or without cause. Termination. Term Service Plan.
Deposits). Charges for Services accrue against your Account Spending Limit as they are incurred. We may charge an initial ASL start up fee. We may charge a monthly ASL service fee, in addition to your recurring monthly service charge. We may suspend Services to your Number without prior notice to you when your account balance reaches your Account Spending Limit.
invoice (unless it is used to pay a final invoice) or delay payment. The deposit amount, the length of time we hold the deposit and changes to the deposit amount are determined based on your credit and payment history. The rate of interest, if any, on the deposit is subject to change. We may mix deposits with our other funds.
basis, you may be limited in the PCS Wireless Web and Voice Portal Services available to you. Call PCS Customer Service Solutions or visit our Web site at www.sprintpcs.com for availability and equipment compatibility information. Specific additional information about PCS Wireless Web Services and Voice Portal Services, including pricing, included minutes and combining with other Service Plans, is available in our standard sales collateral for PCS Wireless Web Services and Voice Portal Services or at www.
usage. Your accessing of, or use of, third party sites or services accessible PCS Vision Services may require the disclosure of information about you, subject to the policies of those sites and services. You consent to receiving advertising, warnings, alerts and other messages, including broadcast messages. Your access to PCS Vision Services is controlled by a password. Taxes and Other Regulatory-Related Charges.
Interruption of Service. We may give credit for a continuous interruption of Services for more than 24 hours on a case-bycase basis. Interruptions caused by your negligent or willful actions, or by failure of equipment or service not provided by us, or by causes beyond our reasonable control, do not qualify for credit.
delivery resumes on the next call you make. Caller ID display on incoming calls to your Number depends on receiving the information from the calling party. TTY Access. A TTY (also known as TDD or Text Telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. TTY doesn’t work with all PCS Phones.
e) traffic or other accidents, or any health-related claims allegedly arising from the use of Services, phones, equipment or accessories used in connection with the Services; f) the use of PCS Wireless Web Services and PCS Vision applications and services, including the accuracy or reliability of any information obtained from the Internet using PCS Wireless Web Services or from Voice Portal Services, PCS Vision Services or Internet services, content or applications not supported by Sprint Nationwide PCS Net
or in connection with: (1) your acts or omissions that occur in connection with your use of the Services or equipment used in connection with the Services, and (2) any communications you make or receive using the Services. This indemnification extends to and includes any attorney's fees and costs incurred by us arising from any actions or claims to which this indemnification applies, or from the contesting of the applicability of this provision. This section survives termination of this Agreement.
The arbitrator's decision and award will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court with jurisdiction. If any party files a judicial or administrative action asserting a claim that is subject to arbitration and another party successfully stays such action or compels arbitration, the party filing that action must pay the other party's costs and expenses incurred in seeking such stay or compelling arbitration, including attorney's fees. Notices.
agreements, representations, promises or understandings between you and us. The provisions of this Agreement that are contemplated to be enforceable after the termination of this Agreement survive termination of this Agreement. This Agreement is subject to any applicable federal and state law (collectively, “Applicable Laws”). If there is a conflict, the Service Plan (including any Term Service Plan) controls over the Terms.
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Index Numerics 1xRTT. See PCS Vision 911 emergency number 74, 80 A About window 93 account overview 8 account activation.
E electrical specifications 137 encryption indicator 43 END button 58 environmental specifications 137 error messages.
message area text connected to 40 dialing 40 in use 40 new missed call(s) 41 not activated 41 provisioning complete 41 ready to connect 40 roam call from 41 service required 41 voice call from 41 you have new voicemail 41 messages, error.
resource conflicts, resolving Windows 2000 113 Windows 98 112 Windows Me 115 Windows XP 116 restore defaults button 76 roam call from (message area) 41 roaming indicator 44 S safety 146 searching for PCS Connection Card Handheld/Pocket PC 121 notebook PC 102 service alert 85 service required (message area) 41 Sierra Wireless, Inc.
W Web Browsing 128 Launching 128 Messaging 129 Web messages expire 86 indicator 44 sound 78 status area icon 47 Web messaging 65–67 Web Updates Signing Up 129 Windows CE version 24 Windows 2000 15–17 reinstalling the driver Windows 98 SE 15–17 reinstalling the driver Windows Me 15–17 reinstalling the driver Windows XP 17–19 reinstalling the driver 106 105 108 110 2130185 3.