Reference Guide

Table Of Contents
7-4
PDT 6800 Series Product Reference Guide
If such a failure occurs, cold boot the terminal again. If this does not solve the problem, call
Symbol Customer Support.
More troubleshooting information is found in the documentation listed in Related
Publications.
Spectrum24 Terminal
Typical initialization and operating problems and solutions for Spectrum24 terminals are
listed in Table 7-3.
Table 7-3. Troubleshooting Spectrum24 Terminal s
Problem Explanation/Action
Out of range Terminal is out of the Access Points range.
If you move the terminal during initialization, the
terminal may be out of range of the AP and unable to
complete the initialization process.
Move back in range and repeat the initialization process.
Startup process fails Boot server type (BOOTP or DHCP) doesnt exist.
Verify that the boot server is operating and able to
respond to TCP/IP, BOOTP, or DHCP requests from the
terminal.
Low battery message Place the terminal in a cradle and recharge battery.
OR
Power terminal off and replace battery.
Battery is dead Battery not replaced after receiving low battery message
or terminal left on for more than 24 hours.
Recharge or replace the battery.
Terminal disassociated from
Access Point
Application does not respond to interactive operations.
Applications using internal batch mode continue to
function until required to transmit via radio, then fail to
work. No message displayed.