User Manual

Preliminary
23
Quick Reference
Troubleshooting
If the scanner does not work after you’ve followed these operating
instructions:
• Check the system power.
• Check that scanning is enabled.
• Check that the battery is installed correctly.
• Check for loose cable connections.
• Be sure the Phaser is programmed to read the type of bar code
you are trying to scan.
• Check to be sure the symbol is not defaced.
• Check that the correct power supply is attached to the base/
charger.
• Check for correct host interface cable or loose cable connec-
tions at the base/charger and host device.
• Make sure the device is programmed to read the type of bar
code you want to scan.
• Try scanning similar symbols of the same code type.
• Make sure the scanner and base/charger have been successful-
ly paired.
• Be sure you’re within the proper scanning and transmission
range (30 to 50 ft., or 9 - 15 meters).
You get frequent communication errors (6 beeps after
decode)
• Check that you are within transmit range.
• Check that the scanner is successfully paired with the base/
charger.
You get frequent communication errors (6 beeps after
decode):
• Check that the base/charger is powered up and that its cable
connections are secure.