User's Manual

7 - 6 MC55 User Guide
A message appears
stating that the MC55
memory is full.
Too many files
stored on the
MC55.
Delete unused memos and records. If necessary, save these
records on the host computer (or use an SD card for additional
memory).
Too many
applications
installed on the
MC55.
Remove user-installed applications on the MC55 to recover
memory. Select Start > Settings > System tab and tap the Remove
Programs icon. Select the unused program and tap Remove.
MC55 keeps powering
down to protect
memory contents.
The MC55’s battery
is low.
Recharge the battery.
The internal
Bluetooth radio is
powered on for a
long time.
Because this mode requires battery power, power it off when not
needed. Using the SetDeviceState() API (refer to the SMDK Help
File), set the Bluetooth to D4 power state.
The MC55 does not
accept scan input.
Scanning
application is not
loaded.
Load a scanning application on the MC55. See the system
administrator.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
exit window and bar
code is incorrect.
Place the MC55 within proper scanning range.
MC55 is not
programmed for the
bar code.
Program the MC55 to accept the type of bar code being scanned.
MC55 is not
programmed to
generate a beep.
If the MC55 does not beep on a good decode, set the application
to generate a beep on good decode.
Battery is low. If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner shuts
off before the MC55 low battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or Motorola.
Table 7-1 Troubleshooting the MC55 (Continued)
Problem Cause Solution
DRAFT