User Manual

Maintenance & Troubleshooting 7 - 9
Vehicle Cradle
Table 7-4 Troubleshooting the Vehicle Cradle
Symptom Possible Cause Action
MC55 battery
charging LED does
not light up.
Cradle is not
receiving power.
Ensure the power input cable is securely connected to the cradle’s
power port.
MC55 battery is not
recharging.
MC55 was
removed from the
cradle too soon.
Replace the MC55 in the cradle. The 3600 mAh battery fully
charges in less than six hours.
Battery is faulty. Replace the battery.
MC55 is not placed
correctly in the
cradle.
Remove the MC55 from the cradle, and re-insert correctly. If the
battery still does not charge, contact customer support.
The MC55 battery charging LED slowly blinks amber when the
MC55 is correctly inserted and charging.
Ambient
temperature of the
cradle is too warm.
Move to an area where the ambient temperature is between 0
o
C
and 35
o
C.
No data transmitted,
or transmitted data
was incomplete.
MC55 removed
from cradle during
communication.
Replace MC55 in cradle and retransmit.
No null modem
cable was used.
Some external devices require a null modem cable. Retransmit
using a null modem cable.
Incorrect cable
configuration.
See the system administrator.
Cable missing or
disconnected.
Re-connect cable.
DRAFT