User Manual

Maintenance & Troubleshooting 7 - 7
Bluetooth Connection
Single Slot USB/Serial Cradle
Table 7-2 Troubleshooting Bluetooth Connection
Problem Cause Solution
MC55 cannot find
any Bluetooth
devices nearby.
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a range of 10
meters.
The Bluetooth
device(s) nearby
are not turned on.
Turn on the Bluetooth device(s) to find.
The Bluetooth
device(s) are not in
discoverable mode.
Set the Bluetooth device(s) to discoverable mode. If needed, refer
to the device’s user documentation for help.
When trying to
connect a Bluetooth
phone and MC55, the
phone thinks a
previously paired
MC55 is used.
The phone
remembers the
name and address
of the MC55 it last
paired with via the
Bluetooth radio.
Manually delete the pairing device and name from the phone. Refer
to the phone’s user documentation for instructions.
Table 7-3 Troubleshooting the Single Slot USB/Serial Cradle
Symptom Possible Cause Action
LEDs do not light
when MC55 or spare
battery is inserted.
Cradle is not
receiving power.
Ensure the power cable is connected securely to both the cradle
and to AC power.
MC55 is not seated
firmly in the cradle.
Remove and re-insert the MC55 into the cradle, ensuring it is firmly
seated.
Spare battery is not
seated firmly in the
cradle.
Remove and re-insert the spare battery into the charging slot,
ensuring it is firmly seated.
DRAFT