User's Manual

6 - 8 MC18 Product Reference Guide
7. From the Select HEX box, select a firmware file and click OK.
8. Click Program Firmware. A warning box displays Please don’t remove the device from the cradle until
PW Update completes.
9. Click OK to initiate the firmware update process.
NOTE During the firmware initiation process, the application resets the cradle. If the following error box displays:
Please manually rest the cradle and then press “OK” button. The user is required to manually reset
the cradle.
Perform this procedure to manually reset the cradle:
a. Disconnect power from the power supply unit of the cradle.
b. Reconnect power to the power supply unit of the cradle.
c. Click OK before the LEDs on the cradle start glowing, to remove the error message and
continue. Failing to click OK before the LEDs starts glowing will re-display the error message.
If user fails continuously 5 times, the firmware update process stops.
d. If application is successful, it will start downloading process as from step 6.