Integration Guide

Architecture Overview
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WaveWorks PSS, Integration Guide, 1.10 Page 7
© 2000, Symbol Technologies, Inc. February 1, 2000
2.3.3 Quick Order Subsystem
While shopping, a user may choose to place a quick order through the optional Quick Order
subsystem provided. The shopper identifies, through the quick order mechanism, the products
and the quantities/weights of those products they wish to order. The quick order can then be sent
to the appropriate department, where a web screen displays to store personnel the orders placed
by shoppers. After they have finished processing the order, store personnel can send a message
to the shopper that their order is ready to be picked up.
2.3.4 Queue Busting Subsystem
The Queue Busting subsystem allows the PSS System to be used in a slightly different manner
than normal, but also helps retailers and shoppers reduce the amount of checkout time. Any
hand held terminal which has been released can be used for queue busting. This is normally
done by store personnel to alleviate long checkout lines which may have formed.
Transactions in this mode are initiated by scanning a special (configurable) barcode. More than
one barcode can be configured for use in this manner. This barcode is expected to be on a plastic
token. Once the special barcode has been scanned, the items in the customer basket are scanned.
A PSS transaction is created in the same manner as a normal PSS transaction. After all items in
the basket have been scanned, the special barcode, which began this mode, is scanned again.
This transaction is sent to the POS System. The plastic token containing the barcode is then
handed to the customer with instructions to give it to the cashier at the checkout register. When
the customer reaches the register, they present the token and their loyalty card (if used) to the
cashier who then performs a standard non-audit self scan checkout. After the customer checks
out, the token can be re-used for other customers.
2.3.5 Express Shopper Subsystem
The Express Shopper subsystem also allows the PSS System to be used in a slightly different
manner than normal, and also helps retailers and shoppers reduce the amount of checkout time.
A self-scanning kiosk is installed near the express checkout lanes in the store. A customer picks
up a terminal, scans their items, and replaces the terminal into the dispenser slot. The customer
then proceeds to the PSS checkout lanes and presents their ticket or loyalty card to the cashier
who then performs a standard non-audit self scan checkout.
2.3.6 Electronic Marketing Subsystem
The PSS system also allows for a basic electronic marketing facility through the Electronic
Marketing subsystem. This application allows a retailer to send messages to a shopper’s hand
held terminal anytime that a given item is scanned.