12.5
Table Of Contents
- Symantec pcAnywhere™ User's Guide
- Technical Support
- Contents
- 1. Introducing Symantec pcAnywhere
- 2. Navigating in Symantec pcAnywhere
- Selecting a view mode in Symantec pcAnywhere
- Starting a connection in Basic View
- Viewing or editing connection settings
- Working in Advanced View
- Organizing column headings in the Symantec pcAnywhere window
- Customizing the Symantec pcAnywhere navigation bar
- Closing the main product window upon connection
- About the Connection Wizard
- What you need to know before you connect
- Ways to connect to another computer remotely
- About the start modes for remote connections
- About the Session Manager
- Using Thumbnail tab
- Managing pcAnywhere preferences
- 3. Installing Symantec pcAnywhere
- 4. Allowing others to control your computer
- Managing host connections
- Ways to set up host computer
- Using the Connection Wizard to configure a host connection
- Configuring a host using advanced properties
- Knowing which connection device to use for host sessions
- Configuring a host network connection
- Selecting a network card
- Changing the default port numbers on the host
- Configuring a host modem connection
- Configuring an ISDN connection on a host
- Configuring a direct connection on a host
- Setting the host startup options
- If you are logged on as a guest user in Windows
- Setting end of session options
- Configuring a host computer to enlist in a directory service
- Setting the Multi Monitor options
- Specifying a host name
- Sharing host disk drives
- Ways to start a host session
- What you can do during a host session
- 5. Controlling another computer remotely
- Managing remote connections
- Ways to set up a remote computer
- Using the Connection Wizard to configure a remote connection
- Configuring a remote connection using advanced properties
- Knowing which connection device to use for remote sessions
- Configuring a remote network connection
- Customizing the data port range for remote connections
- Changing the default port numbers on the remote
- Configuring a remote modem connection
- Configuring a direct connection on a remote
- Configuring a remote computer to use directory services
- Connecting through pcAnywhere Gateway or pcAnywhere Access Server
- Modifying connection speeds
- Adjusting video performance settings
- Automatically logging on to the host computer
- Automatically reconnecting if the host is busy
- Ways to start a remote control session
- What you can do during a remote control session
- Taking a snapshot
- Changing display settings during a remote control session
- Changing the background colors
- Configuring remote printing
- Transferring the contents of the Windows clipboard
- Chatting online with the host user
- Connecting to multiple hosts
- Using draw feature on the remote computer
- Turning off host computer
- Viewing shared host drives
- Ending a remote control session
- Connecting to a computer that does not have a host running
- 6. Supporting computers and servers remotely
- About Symantec pcAnywhere Remote Management tools
- User rights requirements for remote management
- Ways to start a remote management session
- What you can do during a remote management session
- Managing tasks remotely
- Running DOS commands
- Viewing services
- Viewing and editing system files
- Viewing and editing the system registry
- Viewing the event log
- Viewing and uninstalling programs
- Restarting or shutting down a host computer during a remote management session
- Locking a computer or logging off a user during a remote management session
- Sending system state commands to one or more computers
- Ending a remote management session
- 7. Transferring files and folders
- 8. Automating file transfer and management tasks
- 9. Securing your computer and sessions
- Protecting a host computer from unauthorized access
- About access rights
- About session security
- Using encryption to protect data
- About the Symantec Cryptographic Module
- About symmetric encryption
- About public-key encryption
- Understanding the performance trade-offs
- How pcAnywhere works with encryption
- Configuring pcAnywhere to use pcAnywhere encoding
- Configuring pcAnywhere to use symmetric encryption
- Denying connections from computers that use lower encryption
- Configuring pcAnywhere to use public-key encryption
- Protecting configuration settings
- Ways to assess host security
- 10. Monitoring and recording sessions
- 11. Connecting across multiple platforms
- About Symantec pcAnywhere CrossPlatform
- Installing Symantec pcAnywhere CrossPlatform
- Connecting to a host computer through pcAnywhere CrossPlatform
- Securing connections through pcAnywhere CrossPlatform
- Navigating in a pcAnywhere CrossPlatform session
- Transferring files during a pcAnywhere CrossPlatform session
- Transferring clipboard content in a pcAnywhere CrossPlatform session
- Increasing video performance during a pcAnywhere CrossPlatform session
- Using ezScroll to navigate during a pcAnywhere CrossPlatform session
- Saving and opening pcAnywhere CrossPlatform connection files
- Ending a pcAnywhere CrossPlatform session
- 12. Connecting from a Web browser
- 13. Connecting from a mobile device
- About Symantec pcAnywhere Mobile
- Symantec pcAnywhere Mobile installation
- Ways to connect another computer from a mobile device
- Configuring a custom connection item on your mobile device
- Including logon information in your mobile connections
- Connecting through a pcAnywhere Gateway or Access Server
- Encrypting your mobile sessions
- Using a serial ID to secure mobile connections
- Specifying the host ports for mobile connections
- Adding subnet addresses to a host search on your mobile device
- Starting a mobile session from a custom connection item
- Starting a mobile connection from Quick Connect
- Navigating in the Symantec pcAnywhere Mobile session screen
- Performing remote control tasks from a mobile device
- Starting a remote management session in Symantec pcAnywhere Mobile
- What you can do during a remote management session
- Managing connection items on a mobile device
- About closing Symantec pcAnywhere Mobile
- 14. Managing Symantec pcAnywhere Gateway
- About Symantec pcAnywhere Gateway
- Installing Symantec pcAnywhere Gateway
- About the Gateway Manager
- Starting pcAnywhere Gateway
- Changing the launch settings for pcAnywhere Gateway
- Changing the name that the gateway computer uses
- Hiding the gateway computer from search results
- Securing the gateway computer
- Monitoring events in pcAnywhere Gateway
- Editing the port settings for pcAnywhere Gateway
- Configuring pcAnywhere Gateway to allow incoming modem connections
- Choosing how pcAnywhere Gateway discovers hosts
- Adding or removing a subnet for host searches in pcAnywhere Gateway
- Docking a gateway computer to an access server
- Ending a pcAnywhere Gateway session
- Stopping the pcAnywhere Gateway service
- Index
To configure shut down options for remote management
1
In the Remote Management Properties window, on the State Change Options
tab, select any of the following:
Notifies the user about the action that you are about to
perform.
Select the number of seconds that the user has to respond
to the prompt. If the timeout period expires, the action is
carried out automatically.
Prompt user
Sends a confirmation prompt to the host user.
This option is available only if you select Prompt user.
Allow user to cancel
Lets you type a message that you want to send to the host
user.
This option is available only if you select Prompt user.
Message to display
Forcibly closes any programs that are running.
The user will lose any unsaved data.
Close open programs
without saving data
2
Click OK.
Ending a remote management session
Ending a session returns you to the main Symantec pcAnywhere window. The
end of session options that are configured for the host connection item determine
whether the host waits for another connection or is canceled. The caller rights
167Supporting computers and servers remotely
What you can do during a remote management session