12.1
Table Of Contents
- Symantec pcAnywhere™ User's Guide
- Technical Support
- Contents
- 1. Introducing Symantec pcAnywhere
- 2. Installing Symantec pcAnywhere
- 3. Navigating in Symantec pcAnywhere
- Selecting a view mode in Symantec pcAnywhere
- Starting a connection in Basic View
- Viewing or editing connection settings
- Working in Advanced View
- Organizing column headings in the Symantec pcAnywhere window
- Customizing the Symantec pcAnywhere navigation bar
- Closing the main product window upon connection
- About the Connection Wizard
- What you need to know before you connect
- Ways to connect to another computer remotely
- About the start modes for remote connections
- About the Session Manager
- Managing pcAnywhere preferences
- 4. Allowing others to control your computer
- Managing host connections
- Ways to set up a host computer
- Using the Connection Wizard to configure a host connection
- Configuring a host using advanced properties
- Knowing which connection device to use for host sessions
- Configuring a host network connection
- Selecting a network card
- Changing the default port numbers on the host
- Configuring a host modem connection
- Configuring an ISDN connection on a host
- Configuring a direct connection on a host
- Setting the host startup options
- If you are logged on as a guest user in Windows
- Setting end of session options
- Configuring a host computer to enlist in a directory service
- Specifying a host name
- Ways to start a host session
- What you can do during a host session
- 5. Controlling another computer remotely
- Managing remote connections
- Ways to set up a remote computer
- Using the Connection Wizard to configure a remote connection
- Configuring a remote connection using advanced properties
- Knowing which connection device to use for remote sessions
- Configuring a remote network connection
- Customizing the data port range for remote connections
- Changing the default port numbers on the remote
- Configuring a remote modem connection
- Configuring a direct connection on a remote
- Configuring a remote computer to use directory services
- Connecting through pcAnywhere Gateway or pcAnywhere Access Server
- Modifying connection speeds
- Adjusting video performance settings
- Automatically logging on to the host computer
- Automatically reconnecting if the host is busy
- Ways to start a remote control session
- What you can do during a remote control session
- Connecting to a computer that does not have a host running
- 6. Supporting computers and servers remotely
- About Symantec pcAnywhere Remote Management tools
- User rights requirements for remote management
- Ways to start a remote management session
- What you can do during a remote management session
- Managing tasks remotely
- Running DOS commands
- Viewing services
- Viewing and editing system files
- Viewing and editing the system registry
- Viewing the event log
- Viewing and uninstalling programs
- Restarting or shutting down a host computer during a remote management session
- Locking a computer or logging off a user during a remote management session
- Sending system state commands to one or more computers
- Ending a remote management session
- 7. Transferring files and folders
- 8. Automating file transfer and management tasks
- 9. Securing your computer and sessions
- Protecting a host computer from unauthorized access
- About access rights
- About session security
- Using encryption to protect data
- About the Symantec Cryptographic Module
- About symmetric encryption
- About public-key encryption
- Understanding the performance trade-offs
- How pcAnywhere works with encryption
- Configuring pcAnywhere to use pcAnywhere encoding
- Configuring pcAnywhere to use symmetric encryption
- Denying connections from computers that use lower encryption
- Configuring pcAnywhere to use public-key encryption
- Protecting configuration settings
- Ways to assess host security
- 10. Monitoring and recording sessions
- 11. Connecting across multiple platforms
- About Symantec pcAnywhere CrossPlatform
- Installing Symantec pcAnywhere CrossPlatform
- Connecting to a host computer through pcAnywhere CrossPlatform
- Securing connections through pcAnywhere CrossPlatform
- Navigating in a pcAnywhere CrossPlatform session
- Transferring files during a pcAnywhere CrossPlatform session
- Transferring clipboard content in a pcAnywhere CrossPlatform session
- Increasing video performance during a pcAnywhere CrossPlatform session
- Using ezScroll to navigate during a pcAnywhere CrossPlatform session
- Saving and opening pcAnywhere CrossPlatform connection files
- Ending a pcAnywhere CrossPlatform session
- 12. Connecting from a Web browser
- 13. Connecting from a mobile device
- About Symantec pcAnywhere Mobile
- Symantec pcAnywhere Mobile installation
- Ways to connect another computer from a mobile device
- Configuring a custom connection item on your mobile device
- Including logon information in your mobile connections
- Connecting through a pcAnywhere Gateway or Access Server
- Encrypting your mobile sessions
- Using a serial ID to secure mobile connections
- Specifying the host ports for mobile connections
- Adding subnet addresses to a host search on your mobile device
- Starting a mobile session from a custom connection item
- Starting a mobile connection from Quick Connect
- Navigating in the Symantec pcAnywhere Mobile session screen
- Performing remote control tasks from a mobile device
- Starting a remote management session in Symantec pcAnywhere Mobile
- What you can do during a remote management session
- Managing connection items on a mobile device
- About closing Symantec pcAnywhere Mobile
- 14. Managing Symantec pcAnywhere Gateway
- About Symantec pcAnywhere Gateway
- Installing Symantec pcAnywhere Gateway
- About the Gateway Manager
- Starting pcAnywhere Gateway
- Changing the launch settings for pcAnywhere Gateway
- Changing the name that the gateway computer uses
- Hiding the gateway computer from search results
- Securing the gateway computer
- Monitoring events in pcAnywhere Gateway
- Editing the port settings for pcAnywhere Gateway
- Configuring pcAnywhere Gateway to allow incoming modem connections
- Choosing how pcAnywhere Gateway discovers hosts
- Adding or removing a subnet for host searches in pcAnywhere Gateway
- Docking a gateway computer to an access server
- Ending a pcAnywhere Gateway session
- Stopping the pcAnywhere Gateway service
- Index
Manually entering connection information
Symantec pcAnywhere lets you manually enter connection information to quickly
connect to a host computer over a modem or network connection.
To manually enter connection information
1
In the Symantec pcAnywhere window, do one of the following:
■ In Basic View, in the right pane, click Quick Connect.
■ In Advanced View, on the left navigation bar, click Quick Connect.
2
In the right pane, under Manual entry, type the computer name, IP address,
or modem phone number of the host computer to which you want to connect.
3
Under Connection options, in the Start mode list, select one of the following:
Lets you control a host computer remotely and work as
though you are sitting in front of it
Remote Control
Lets you remotely administer a host computer using
common administrator tools
Remote Management
Lets you transfer files between a host and remote
computer using a two-pane window that functions like
Windows Explorer
File Transfer
4
To encrypt the data stream between the host and remote computers, under
Encryption level, select one of the following:
Scrambles data using a mathematical algorithm so that
it cannot be easily interpreted by a third party.
This option is available on any operating system that
pcAnywhere supports.
pcAnywhere encoding
Encodes and decodes data using a cryptographic key.
This option is available on any operating system that
supports the Microsoft CryptoAPI, such as Windows
Vista/XP/2003 Server/2000. If you select this option, you
can select the encryption strength that you want to use.
Symmetric
119Controlling another computer remotely
Ways to start a remote control session