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Table Of Contents
- Symantec pcAnywhere User's Guide
- Technical Support
- Contents
- 1. Introducing Symantec pcAnywhere
- 2. Installing Symantec pcAnywhere
- 3. Navigating in Symantec pcAnywhere
- Selecting a view mode in Symantec pcAnywhere
- Starting a connection in Basic View
- Viewing or editing connection settings
- Working in Advanced View
- Organizing column headings in the Symantec pcAnywhere window
- Customizing the Symantec pcAnywhere navigation bar
- Closing the main product window upon connection
- About the Connection Wizard
- What you need to know before you connect
- Ways to connect to another computer remotely
- About the start modes for remote connections
- About the Session Manager
- Managing pcAnywhere preferences
- 4. Allowing others to control your computer
- Managing host connections
- Ways to set up a host computer
- Using the Connection Wizard to configure a host connection
- Configuring a host using advanced properties
- Knowing which connection device to use for host sessions
- Configuring a host network connection
- Selecting a network card
- Changing the default port numbers on the host
- Configuring a host modem connection
- Configuring an ISDN connection on a host
- Configuring a direct connection on a host
- Setting the host startup options
- Setting end of session options
- Configuring a host computer to use directory services
- Specifying a host name
- Ways to start a host session
- What you can do during a host session
- 5. Controlling another computer remotely
- Managing remote connections
- Ways to set up a remote computer
- Using the Connection Wizard to configure a remote connection
- Configuring a remote connection using advanced properties
- Knowing which connection device to use for remote sessions
- Configuring a remote network connection
- Customizing the data port range for remote connections
- Changing the default port numbers on the remote
- Configuring a remote modem connection
- Configuring a direct connection on a remote
- Configuring a remote computer to use directory services
- Connecting through a pcAnywhere Gateway or an Access Server
- Modifying connection speeds
- Adjusting video performance settings
- Automatically logging on to the host computer
- Automatically reconnecting if the host is busy
- Ways to start a remote control session
- What you can do during a remote control session
- Connecting to a computer that does not have a host running
- 6. Supporting computers and servers remotely
- About Symantec pcAnywhere Remote Management tools
- User rights requirements for remote management
- Ways to start a remote management session
- What you can do during a remote management session
- Managing tasks remotely
- Running DOS commands
- Viewing services
- Viewing and editing system files
- Viewing and editing the system registry
- Viewing the event log
- Viewing and uninstalling programs
- Restarting or shutting down a host computer during a remote management session
- Locking a computer or logging off a user during a remote management session
- Sending system state commands to one or more computers
- Ending a remote management session
- 7. Transferring files and folders
- 8. Automating file transfer and management tasks
- 9. Securing your computer and sessions
- Protecting a host computer from unauthorized access
- About access rights
- About session security
- Using encryption to protect data
- About the Symantec Cryptographic Module
- About symmetric encryption
- About public-key encryption
- Understanding the performance trade-offs
- How pcAnywhere works with encryption
- Configuring pcAnywhere to use pcAnywhere encoding
- Configuring pcAnywhere to use symmetric encryption
- Denying connections from computers that use lower encryption
- Configuring pcAnywhere to use public-key encryption
- Protecting configuration settings
- Ways to assess host security
- 10. Monitoring and recording sessions
- 11. Connecting across multiple platforms
- About Symantec pcAnywhere CrossPlatform
- Installing Symantec pcAnywhere CrossPlatform
- Connecting to a host computer through pcAnywhere CrossPlatform
- Securing CrossPlatform connections
- Navigating in a CrossPlatform session
- Transferring files during a CrossPlatform session
- Transferring clipboard content in a CrossPlatform session
- Increasing video performance during a CrossPlatform session
- Using ezScroll to navigate during a CrossPlatform session
- Saving and opening CrossPlatform connection files
- Ending a CrossPlatform session
- 12. Connecting from a Web browser
- 13. Connecting from a mobile device
- About Symantec pcAnywhere Mobile
- Symantec pcAnywhere Mobile installation
- Ways to connect another computer from a mobile device
- Configuring a custom connection item on your mobile device
- Including logon information in your mobile connections
- Connecting through a pcAnywhere Gateway or Access Server
- Encrypting your mobile sessions
- Using a serial ID to secure mobile connections
- Specifying the host ports for mobile connections
- Adding subnet addresses to a host search on your mobile device
- Starting a mobile session from a custom connection item
- Starting a mobile connection from Quick Connect
- Navigating in the Symantec pcAnywhere Mobile session screen
- Performing remote control tasks from a mobile device
- Starting a remote management session in Symantec pcAnywhere Mobile
- What you can do during a remote management session
- Managing connection items on a mobile device
- About closing Symantec pcAnywhere Mobile
- 14. Managing Symantec pcAnywhere Gateway
- About Symantec pcAnywhere Gateway
- Installing Symantec pcAnywhere Gateway
- About the Gateway Manager
- Starting pcAnywhere Gateway
- Changing the launch preferences
- Changing the pcAnywhere Gateway computer name
- Hiding the pcAnywhere Gateway computer in search results
- Securing the Gateway
- Monitoring events
- Editing port settings for pcAnywhere Gateway
- Configuring pcAnywhere Gateway to allow incoming modem connections
- Choosing how pcAnywhere Gateway discovers hosts
- Adding or removing a subnet for Gateway host searches
- Docking to a Symantec pcAnywhere Access Server
- Ending a pcAnywhere Gateway session
- Stopping the pcAnywhere Gateway service
- Index
About Web Remote encryption
Encryption is a method of encoding or scrambling data to prevent unauthorized
users from reading or tampering with the data. Modern methods of computer
cryptography use complex mathematical algorithms to encrypt and decrypt data.
The Web Remote uses encryption to ensure that the data that you send cannot
be read or altered by unauthorized users while in transit.
The Web Remote provides the following types of encryption:
■ pcAnywhere encoding
See “About pcAnywhere encoding on Web Remote” on page 252.
■ Symmetric
See “About symmetric encryption on Web Remote” on page 252.
About pcAnywhere encoding on Web Remote
pcAnywhere encoding applies a simple transformation to data so that the data
stream cannot be easily interpreted by a third party. This encryption level is
compatible with earlier versions of pcAnywhere that do not support stronger
encryption techniques.
For more information about pcAnywhere encoding, see the Symantec pcAnywhere
User's Guide.
About symmetric encryption on Web Remote
Symmetric encryption encrypts and decrypts data using the same set of symmetric
cryptographic keys. These keys are negotiated and exchanged using standard
protocols for anonymous key exchange. During a session, both the sender and
the recipient share these keys.
The Web Remote lets you select the symmetric encryption algorithm that best
suits your security and performance needs. Each algorithm uses a string of bits
that are known as a key to perform the calculations. You can strengthen the level
of encryption by selecting a higher key length. The larger the key length, the
greater the number of potential patterns that can be created. This makes it more
difficult to break the encryption code. Higher key lengths create stronger
encryption, but they might also result in slower application performance. The
key lengths that are available depend on the type of algorithm that you select and
your computer's operating system.
See “Configuring session encryption” on page 253.
For more information about symmetric encryption, see the Symantec pcAnywhere
User's Guide.
Connecting from a Web browser
Ways to secure your Web Remote session
252