8.0

CHAPTER
4
21
Service and Support
Solutions
The Service & Support Web site at http://service.symantec.com
supports Symantec products. Customer Service helps with
nontechnical issues such as orders, upgrades, replacements, and
rebates. Technical Support helps with technical issues such as
installing, configuring, or troubleshooting Symantec products.
Methods of technical support and customer service can vary by
region. For information on support offerings in your region, check
the appropriate Web site listed in the sections that follow.
If you received this product when you purchased your computer,
your computer manufacturer may be responsible for providing your
support.
Customer service
The Service & Support Web site at http://service.symantec.com
tells you how to:
• Subscribe to Symantec newsletters.
• Locate resellers and consultants in your area.