2021

Note: Personally identifiable information is never included in submissions.
1
Start Norton.
If you see the My Norton window, next to Device Security, click Open.
2
In the Norton main window, double-click Security, and then click History.
3
In Security History window, in the Show drop-down list, select the Quarantine category.
4
Select an item that you want to manage.
5
In the Details pane, click Options.
You can use the More Options link to view more details about the item before you select
an action for it. The link opens the File Insight window that contains more information
about the risk.
6
In the Threat Detected window, click Submit to NortonLifeLock.
7
In the screen that appears, click OK.
Quarantine an item manually
1
Start Norton.
If you see the My Norton window, next to Device Security, click Open.
2
In the Norton main window, double-click Security, and then click History.
3
In Security History window, in the Show drop-down list, select the Quarantine category.
4
Click Add to Quarantine.
5
In the Manual Quarantine window, add the file that you want to quarantine and enter a
description for your reference.
Note: If you quarantine a file that is associated with any running processes, the processes
get terminated. So, close all open files and running processes before adding a file to
quarantine.
24Understand and respond to threats
Act on quarantined risks or threats