2021

Table Of Contents
Restore: Returns the item to the original location on your computer. This option is
available only for manually quarantined items.
Restore & Exclude this file: Returns the item to its original location without repairing
it and excludes the item from being detected in the future scans. This option is available
for the detected viral and non-viral threats.
Remove from history: Removes the selected item from the Security History log.
7
If you choose to restore, in the Quarantine Restore window, click Yes.
8
In the Browse for Folder dialog, select the folder or drive where you want to restore the
file and then click OK.
Restore a file that was mistakenly identified as a security risk
By default, Norton removes security risks from your computer and quarantines them. If you
think a file was mistakenly removed, you can restore the file from Quarantine to its original
location and exclude it from future scans.
Restore a file from Quarantine
Note: Exclude a program from the Norton scans only if you are confident that the program is
safe. For example, if another program relies on a security risk program to function, you might
decide to keep the program on your computer.
1
Start Norton.
If you see the My Norton window, next to Device Security, click Open.
2
In the Norton main window, click Security, and then click History.
3
In the Security History window, under Show drop-down menu, select Quarantine.
4
Select the file that you want to restore.
5
In the Details pane, click Options.
6
In the Threat Detected window, click Restore & exclude this file.
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In the Quarantine Restore window, click Yes.
8
In the Browse for Folder dialog, select the folder or drive where you want to restore the
file and then click OK.
Submit an item for Nortons evaluation
You can contribute to the effectiveness of your Norton product by submitting files that you
think is a security risk. Norton Security Response analyzes the file and if it is a risk, adds it to
the future protection definitions.
23Understand and respond to threats
Act on quarantined risks or threats