2021

Table Of Contents
Note: If you create Norton Bootable Recovery Tool on a USB drive, the USB drive should have
a minimum space of 1 GB and should be formatted in FAT32 file system.
Step 3: Launch Norton Bootable Recovery Tool
After you create Norton Bootable Recovery Tool on a DVD or a USB drive, use the media to
run Norton Bootable Recovery Tool.
To launch Norton Bootable Recovery Tool
1
Insert the Norton Bootable Recovery Tool DVD or USB drive that you created.
2
Turn on or restart the infected computer, then enter the BIOS mode by pressing the key
that appears on the screen immediately after your computer restarts.
3
Select the DVD or the USB drive on which you created Norton Bootable Recovery Tool,
and then press Enter. If you use a UEFI-enabled computer, select the recovery media
under the Legacy Boot option instead of the UEFI Boot option. The recovery media is
the Norton Bootable Recovery Tool DVD or USB drive.
4
In the Welcome to NBRT page, select the Boot option. If the booting fails, then select
Boot (Basic Video) option.
5
In the Select Language drop-down list, select your preferred language, and then click
OK.
6
Read the Norton license agreement and then click Agree to launch the tool.
Step 4: Scan and resolve threats
Norton Bootable Recovery Tool identifies and lists all the known security threats. You can
choose what to do with the items that are identified as potential risks.
To scan and resolve threats
1
Read the Norton license agreement and then click Agree to launch the tool.
2
In the Scan your computer section, click Start Scan.
When the scan is complete, the Scan Completed window lists the following:
The total number of files scanned
The total number of threats detected
3
In the Scan Completed window, review the scan results, and do one of the following:
To fix all of the threats that are found on your computer, select the Action column.
To perform appropriate actions for each of the threats, select the relevant threat that
you want to resolve under the Action column.
15Download and install Norton
Troubleshoot with Norton Bootable Recovery Tool