2012

To recover or access your
product key log on to
https://www.mynortonaccount.com.
If you are not registered,
register for Norton Account.
You can find the product key
on the Products tab in the
Norton Account page.
If you are still unable to
locate your product key, you
can recover it using Norton
Account
About problems during activation
If you cannot connect to the Symantec servers to
activate your product, first check your Internet
connection. You then need to see if you have parental
control software, either installed or through your ISP,
that might block the connection.
A connectivity problem can occur if you use parental
control software. If you suspect that parental controls
might block the connection, you can configure the
parental controls so that they do not block the
activation procedure. You need to log in to your
parental control software or to the Internet through
your ISP as an administrator to change your
configuration.
If you use a proxy server to connect to the Internet,
you must configure the proxy settings. To use the
ProxyServer option, go to the Norton Internet Security
main window, and then click Settings > Network >
NetworkSecuritySettings > ProxyServer > Configure.
About Norton Internet Security main
window
The Norton Internet Security main window acts as a
security management interface. You can access the
main features and monitor the performance of your
computer from the main window.
17Getting started
About Norton Internet Security main window