2006

This chapter includes the following topics:
1 If you suspect that your computer is infected with a
virus
1 If your product won’t install
If you suspect that your computer is
infected with a virus
If you cannot run the Preinstall Checkup, but you can
connect to the Internet, you can run virus detection from
the Symantec Security Response Web site.
Scanning for viruses with Symantec Security Check
The Web-based Symantec Security Check scan uses the
most up-to-date virus definition files, including definitions
that were created after you purchased your product.
To scan for viruses with Symantec Security Check
1
On the Internet, visit the Symantec Security Response
Web site at the following URL:
http://security.symantec.com
2
In the Symantec Security Check introductory window,
click Go.
3
In the Symantec Security Check window, under Virus
Detection, click Start.
4
Follow the on-screen instructions to complete the scan.
3
Responding to
emergencies