2005
Table Of Contents
- Norton Internet Security™ 2005 User’s Guide
- Contents
- 1. Installation
- 2. Feature summary
- 3. Getting started
- 4. Responding to emergencies
- 5. Frequently asked questions
- Explore the Symantec service and support Web site
- How can I find the version number?
- If you need to uninstall
- Troubleshoot virus and threat protection
- Troubleshoot security protection
- Does Norton Internet Security work with my ISP’s proxy server?
- Can Norton Internet Security protect a Web server?
- Can Norton Internet Security protect an FTP server?
- What is wrong with this Web site?
- Why can’t I post information online?
- Why did an email message I sent never arrive?
- Why won’t a program connect to the Internet?
- Why doesn’t Norton Internet Security notify me before letting programs access the Internet?
- Why can’t I print to a shared printer or connect to a computer on my local network?
- Why can’t I connect to the Internet via my cable modem?
- How can a Web site get my browser information?
- Troubleshoot Norton AntiSpam
- Why do I still receive spam?
- How will email messages from addresses on my Blocked list be handled?
- What if I mistakenly put an address on the Blocked list?
- Why did an email message someone sent me never arrive?
- Does Norton AntiSpam check for email-borne viruses?
- Why does so much spam include clusters of meaningless characters?
- How do I keep my spam protection updated?
- Why do I need a subscription to spam definitions?
- Troubleshoot Ad Blocking
- Troubleshoot LiveUpdate
- Service and support solutions
- Index
Installation
System requirements
9
About encrypted email connections
Norton Internet Security does not support email
connections that use Secure Sockets Layer. Secure
Sockets Layer (SSL) is a Netscape protocol designed to
provide secure communications on the Internet. If you
use an SSL connection to access your email, you are not
protected by Norton Internet Security.
To send email messages through SSL connections, turn
off Privacy Control and Norton AntiSpam.
In Norton AntiVirus, you must turn off incoming and
outgoing email protection.
To send email through SSL
1 In the main window, click Privacy Control.
2 In the lower-right corner of the window, click Turn
Off.
3 In the main window, double-click Norton AntiSpam.
4 In the lower-right corner of the window, click Turn
Off.
5 In the main window, click Options > Norton
AntiVirus.
w If you set a password for Options, Norton Internet
Security prompts you for the password before you can
continue.
6 In the Options window, click Email.
7 Uncheck Scan incoming Email (recommended).
8 Uncheck Scan outgoing Email (recommended).
9 Click OK.
10 Resend your email.
Compatibility with other software and hardware
Norton Internet Security works well with Symantec
pcAnywhere and most routers, Internet connection
sharing programs, and popular VPNs.
NIS2005.book Page 9 Sunday, August 1, 2004 3:24 PM