2005
Table Of Contents
- Norton Internet Security™ 2005 User’s Guide
- Contents
- 1. Installation
- 2. Feature summary
- 3. Getting started
- 4. Responding to emergencies
- 5. Frequently asked questions
- Explore the Symantec service and support Web site
- How can I find the version number?
- If you need to uninstall
- Troubleshoot virus and threat protection
- Troubleshoot security protection
- Does Norton Internet Security work with my ISP’s proxy server?
- Can Norton Internet Security protect a Web server?
- Can Norton Internet Security protect an FTP server?
- What is wrong with this Web site?
- Why can’t I post information online?
- Why did an email message I sent never arrive?
- Why won’t a program connect to the Internet?
- Why doesn’t Norton Internet Security notify me before letting programs access the Internet?
- Why can’t I print to a shared printer or connect to a computer on my local network?
- Why can’t I connect to the Internet via my cable modem?
- How can a Web site get my browser information?
- Troubleshoot Norton AntiSpam
- Why do I still receive spam?
- How will email messages from addresses on my Blocked list be handled?
- What if I mistakenly put an address on the Blocked list?
- Why did an email message someone sent me never arrive?
- Does Norton AntiSpam check for email-borne viruses?
- Why does so much spam include clusters of meaningless characters?
- How do I keep my spam protection updated?
- Why do I need a subscription to spam definitions?
- Troubleshoot Ad Blocking
- Troubleshoot LiveUpdate
- Service and support solutions
- Index
Index 73
operating systems 5
Options button, main window 31
P
Parental Control 22
password protection 24
options 22
Personal Firewall
about 22
troubleshooting rules 58
phone activation 34
Pop-up Window Blocking
about 27
troubleshooting 65
ports, determining active HTTP 55
post-install tasks 15
Privacy Control 22
problems
activation 33
troubleshooting Ad Blocking 65
troubleshooting LiveUpdate 66
troubleshooting Norton
AntiSpam 62
troubleshooting security
protection 55
troubleshooting virus and threat
protection 51
proxy servers 55
R
registering your software 15
removing
other antivirus programs 11
previous copies of your Symantec
product 11
repairing viruses 23
required computer configuration 5
restarting
after installation 13
Windows in safe mode 51
S
safe mode 51
scanning before installation 12
security protection, turning off 35
Security Response Web page 19
security risks
about 42
finding 42
Service and Support 67
spam blocking, turning off 39
starting
Auto-Protect 23
Auto-Protect failure to load 51
Bloodhound technology 24
from the CD-ROM drive 46
spam blocking 39
virus protection 23
your Symantec product 29
Symantec Security Response 19
Symantec Web sites 19, 66
look up viruses 44
system requirements 5
T
Technical Support 19, 67
threats
expanded detection 23
how Norton AntiVirus detects 23
toolbar, displaying Norton AntiVirus
from 30
Trojan horses transmitted over a
network 52
troubleshooting
activation 33
ActiveX and Java 58
Ad Blocking 65
browser information 61
cable modem connections 60
Cookie Blocking 58
firewall rules 58
LiveUpdate 66
NIS2005.book Page 73 Sunday, August 1, 2004 3:24 PM