2005
Table Of Contents
- Norton Internet Security™ 2005 User’s Guide
- Contents
- 1. Installation
- 2. Feature summary
- 3. Getting started
- 4. Responding to emergencies
- 5. Frequently asked questions
- Explore the Symantec service and support Web site
- How can I find the version number?
- If you need to uninstall
- Troubleshoot virus and threat protection
- Troubleshoot security protection
- Does Norton Internet Security work with my ISP’s proxy server?
- Can Norton Internet Security protect a Web server?
- Can Norton Internet Security protect an FTP server?
- What is wrong with this Web site?
- Why can’t I post information online?
- Why did an email message I sent never arrive?
- Why won’t a program connect to the Internet?
- Why doesn’t Norton Internet Security notify me before letting programs access the Internet?
- Why can’t I print to a shared printer or connect to a computer on my local network?
- Why can’t I connect to the Internet via my cable modem?
- How can a Web site get my browser information?
- Troubleshoot Norton AntiSpam
- Why do I still receive spam?
- How will email messages from addresses on my Blocked list be handled?
- What if I mistakenly put an address on the Blocked list?
- Why did an email message someone sent me never arrive?
- Does Norton AntiSpam check for email-borne viruses?
- Why does so much spam include clusters of meaningless characters?
- How do I keep my spam protection updated?
- Why do I need a subscription to spam definitions?
- Troubleshoot Ad Blocking
- Troubleshoot LiveUpdate
- Service and support solutions
- Index
Frequently asked questions
Troubleshoot virus and threat protection
51
Troubleshoot virus and threat protection
Check here for possible solutions to issues that might
arise with Norton AntiVirus.
How do I make Auto-Protect load when I start
my computer?
If the Norton AntiVirus Auto-Protect icon is not visible on
the lower-right corner of the Windows taskbar, Auto-
Protect is not loaded. Failure to load Auto-Protect may be
due to one of the following situations:
You may have started Windows in safe mode. Windows
restarts in safe mode if the previous shutdown did not
complete successfully. For example, you may have
turned off the power without choosing Shut Down on the
Windows Start menu.
To restart Windows
1 On the Windows taskbar, click Start > Shut Down.
2 In the Shut Down Windows dialog box, click Restart.
3 Click OK.
Norton AntiVirus may not be configured to start Auto-
Protect automatically.
To set Auto-Protect to start automatically
1 In the main window, click Options.
If a menu appears, click Norton AntiVirus.
2 In the Options window, under System, click Auto-
Protect.
3 Ensure that Start Auto-Protect when Windows starts
up is checked.
Norton AntiVirus may not be configured to show the
Auto-Protect icon in the Windows system tray.
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