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Contact Support
In addition to using our Self Help options, you can
contact a support representative by chat, email, or
phone.
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Availability of support varies by region. Regular
telephone and Internet connection fees apply in certain
countries. For full support details, please visit:
www.norton.com/macsupport
Following is an overview of our support offerings:
Chat in real time with a support
representative.
Chat
Submit your question on our Web site
and receive a response by email.
Email support has a slower response
time when compared to phone. Email
support is free.
Email
Speak to a support representative in
real time.
Phone
To contact a support representative, please visit the
Symantec support Web site at the following URL:
www.norton.com/macsupport
The online support option is displayed along with the
Contact Us link where you can select the type of
support you prefer.
Support Policy
Symantec recommends that you have the latest version
of the product, as it contains new and enhanced
features for better protection against security threats.
In case of older versions, complimentary support is
Service and Support Solutions
Contact Support
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