Product manual

To solve a problem if your computer is unable to connect
to the Internet
1
In the Norton Internet Security main window, click
Support.
2
In the Support drop-down menu, click GetSupport.
3
Follow the on-screen instructions in the Checking
YourConnection window to attempt to correct your
connection issue.
4
In the Checking Your Connection window, click
Retry.
5
If you use a proxy server to connect to the Internet,
you may be prompted to authenticate. If you are
prompted, then in the Proxy Settings Detected
window, do the following:
1 In the Username box, type the user name that
you provided when you configured your Network
Proxy settings.
1 In the Password box, type the password that you
provided when you configured your Network
Proxy settings.
1 Click OK.
6
If the problem still persists, in the Norton Autofix
window, click the click here link.
Under Support Contact Numbers, select the region,
and then your country to view the contact details.
You can use the contact details to contact the
technical support team.
Staying informed about protection issues
If you need help using Norton Internet Security, you
can find helpful information on the Symantec Web site.
It contains many useful and informative features that
are especially designed to complement Norton Internet
Security, including the following:
1 Detailed background information about current
threats and outbreaks.
521Finding additional solutions
Staying informed about protection issues