Product manual

When you click the Get Support option in the Support
drop-down menu, Norton Internet Security checks your
Internet connection. To access Norton Autofix, ensure
that your computer is connected to the Internet. If you
use a proxy server to connect to the Internet, you must
configure the proxy settings of Norton Internet
Security. See “Configuring Network Proxy Settings”
on page 78.
If you do not know your proxy settings, contact your
Internet service provider or network administrator for
assistance.
Solving a problem using Norton Autofix
Norton Autofix performs a Quick Scan of your
computer and repairs problems without your
intervention. If a problem persists, you can use the
Norton Support Web site for additional online support
and contact options.
Your computer must be connected to the Internet to
access Norton Autofix. If you use a proxy server to
connect to the Internet, you must configure the proxy
settings of Norton Internet Security.
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If you do not want to proceed with the support session,
you can use the Cancel option to bypass the scan.
To solve a problem if your computer is connected to the
Internet
1
In the Norton Internet Security main window, click
Support.
2
In the Support drop-down menu, click GetSupport.
3
In the Norton Autofix window, do one of the
following:
1 If the problem is not fixed automatically, click
Open Support Web Site, and follow the
on-screen instructions to find additional support.
1 If the problem is fixed, click Close.
Finding additional solutions
About Norton Autofix
520