Product manual

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Your product must be activated and you need an
Internet connection to check if a new version is
available and install new version of the product.
To check for a new version of the product
1
In the Norton Internet Security main window, click
Support.
2
In the Support drop-down menu, click New Version
Check.
This option is available only if your product is
activated. The Web page that appears displays
whether a new version of the product is available
or not.
3
Follow the on-screen instructions to download the
new product.
About Norton Autofix
Norton Autofix provides additional product support
with one-click access from the Norton Internet Security
main window. Norton Autofix performs a Quick Scan
of your computer and repairs problems without your
intervention. If the problem persists, you can use the
Open Support Web Site option to go to the Norton
Support Web site for help using our online forum, chat,
email, or telephone.
In addition, the Norton Support Web site provides
access to the knowledge base articles. By using these
articles, you can easily find solutions to your technical
problems.
The support technicians can help you solve more
complex problems by using remote-assistance
technology. The remote-assistance technology allows
Symantec support technicians to access your computer
as remote users so that they can perform maintenance
or service.
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Support offerings can vary based on the language or
product.
519Finding additional solutions
About Norton Autofix