Product manual

1 You experience a computer failure.
1 You forget your Identity Safe password.
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If you forget your Identity Safe password, you cannot
restore it. You can only reset your Identity Safe and
store all your data again.
Norton Internet Security lets you enter an incorrect
password three times. If your attempts are
unsuccessful, Norton Internet Security provides you
an option to reset your Identity Safe. If you reset the
Identity Safe, you lose all the Identity Safe data that
you stored, such as your login information, cards, and
notes.
To reset your Identity Safe
1
In the Norton Internet Security main window, click
Settings.
2
In the Settings window, click the Web tab.
3
In the left pane, click Identity Safe.
4
Under Identity Safe, in the Log in to Identity Safe
row, click Configure.
5
In the Enter the Password box, type your Identity
Safe password.
If you forget your password, Identity Safe lets you
enter wrong password three times. If your attempts
are unsuccessful, the Trouble Logging In? window
appears.
6
In the Trouble Logging In? window, click Reset
Identity Safe.
If you forget the Identity Safe password of your
online vault, you need to provide your Norton
Account credentials to reset your Identity Safe.
7
In the confirmation dialog box, click Yes.
Accessing Identity Safe
You can access the Identity Safe settings from the
following sections of Norton Internet Security:
1 From the Web tab in the Norton Internet Security
Settings window
357Securing your sensitive data
About securing your sensitive data