User guide

This chapter includes the following topics:

1 Using the Norton Bootable Recovery Tool

1 Downloading the Norton Bootable Recovery Tool Wizard

Using the Norton Bootable Recovery Tool

If the installation of your Norton product fails, you can use the Norton Bootable

Recovery Tool to scan and remove any security threats that prevent successful

installation. If your computer is infected and you are not able to start your

Windows operating system, you can use Norton Bootable Recovery Tool to remove

threats and recover your computer.

Norton Bootable Recovery Tool is available on the product CD that you purchased.

You can use the product CD as a recovery media.

If you have purchased this product as a download, go to the following URL to

download the Norton Bootable Recovery Tool Wizard:

http://www.norton.com/recoverytool_n360

Norton Bootable Recovery Tool automatically downloads the latest virus

definitions from Symantec servers and uses these virus definitions to secure

your computer from all types of viruses and latest security threats. If Dynamic

Host Configuration Protocol (DHCP) is enabled, virus definitions are automatically

updated when your computer is connected to the Internet. Therefore, you must

use an Ethernet connection to update the virus definitions in Norton Bootable

Recovery Tool. You cannot update the Norton Bootable Recovery Tool virus

definitions by using a wireless network connection.

If the virus definitions are out of date, Norton Bootable Recovery Tool may not

detect and remove all the latest security threats from your computer.

To use Norton Bootable Recovery Tool, you must use the product key of the

Norton product that you purchased. If you use a trial version of Norton Internet

Security, you need to create a Norton Account to receive a product key to use

Norton Bootable Recovery Tool.

Responding to emergencies