User guide

Product activation reduces software piracy and ensures that you use authentic
Symantec software. Activation provides you with a specified period of subscription
to your Norton product. You can also renew your subscription to continue using
Norton Internet Security.
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You must activate your product within the time period that the alert specifies,
or your product stops working.
You can activate your product directly from the activation-needed alert or from
the main window. Activation should take only a few minutes.
To activate your product from the alert
1
In the alert, do one of the following:
1 If you purchased a subscription version of a retail product or the product
came installed on your computer, select Activate Now (Recommended).
1 If you want to renew the subscription of your product, select Renew Now.
You can also activate or renew the subscription of your product from any
non-admin user account.
2
Click OK.
3
Follow the on-screen instructions to activate or renew your product.
4
In the window that appears, click Done.
To activate your product from the main window
1
In the Norton Internet Security main window, do one of the following:
1 If you purchased a subscription version of a retail product, click Activate
Now.
1 If the product came installed on your computer, click Activate Online
Now.
1 If you want to renew the subscription of your product, click Renew.
You can also activate or renew the subscription of your product from any
non-admin user account.
2
Follow the on-screen instructions to activate or subscribe your product.
3
In the window that appears, click Done.
About problems during activation
If you cannot connect to the Symantec servers to activate your product, first
check your Internet connection. You then need to see if you have parental control
software, either installed or through your ISP, that might block the connection.
A connectivity problem can occur if you use parental control software. If you
suspect that parental controls might block the connection, you can configure
the parental controls so that they do not block the activation procedure. You
need to log in to your parental control software or to the Internet through your
ISP as an administrator to change your configuration.
If you use a proxy server to connect to the Internet, you must configure the proxy
settings. To use the Proxy Server option, go to the Norton Internet Security main
window, and then click Settings> Network >Network SecuritySettings > Proxy
Server > Configure.
Getting started
Activating your product
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