Norton Internet Security TM User Guide See back cover for Quick Installation. Care for our Environment; ‘It's the right thing to do.’ Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products. This manual is made from recycled materials.
Norton™ Internet Security User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 20.1 Copyright © 2012 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, LiveUpdate, Norton 360, and Norton are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Portions of this product Copyright 1996-2011 Glyph & Cog, LLC.
Norton License Agreement Norton™ Internet Security IMPORTANTPLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT (“LICENSE AGREEMENT”) CAREFULLY BEFORE USING THE SOFTWARE (AS DEFINED BELOW).
Software as they are made available by Symantec in its sole discretion. You agree to receive and permit Symantec to deliver such new updates and versions to Your Device. Additionally, Symantec may modify the terms and conditions that apply to Your use of the Software to reflect such updates and You agree to such updated terms. B.
for Your failure to or Symantec’s reasonable belief that You have failed to comply with these terms and conditions (other than a trivial or inconsequential breach). or any other misuse of the Online Backup Feature.
prohibited for export or re-export to Cuba, North Korea, Iran, Syria and Sudan and to any country subject to relevant trade sanctions. USE OR FACILITATION OF SYMANTEC PRODUCT IN CONNECTION WITH ANY ACTIVITY INCLUDING, BUT NOT LIMITED TO, THE DESIGN, DEVELOPMENT,FABRICATION,TRAINING,ORTESTING OF CHEMICAL, BIOLOGICAL, OR NUCLEAR MATERIALS, OR MISSILES, DRONES, OR SPACE LAUNCH VEHICLES CAPABLE OF DELIVERING WEAPONS OF MASS DESTRUCTION IS PROHIBITED, IN ACCORDANCE WITH U.S. LAW. 11.
1 1 1 1 1 1 1 Information on potential security risks as well as URLs and the Internet Protocol (IP) addresses of websites visited that the Software deems potentially fraudulent. The URLs could contain personally identifiable information that a potentially fraudulent website is attempting to obtain without Your permission.
Contents Chapter 1 Overview ............................................................................. 11 About Norton Internet Security .................................................. 11 Chapter 2 Installation ......................................................................... 13 Before you begin .................................................................... Installing Norton Internet Security .............................................
Contents
1 Overview This chapter includes the following topics: 1 About Norton Internet Security About Norton Internet Security Norton Internet Security delivers fast and light online threat protection. It guards your PC, network, online activities, and your identity with innovative detection technologies optimized to combat today’s aggressive, rapid-fire attacks. Norton Internet Security makes online shopping, banking, and browsing safer and more convenient than ever.
Overview About Norton Internet Security
Installation 2 This chapter includes the following topics: 1 Before you begin 1 Installing Norton Internet Security 1 1 Installing Norton Internet Security on a Netbook, Tablet, or on a PC with no optical drive If the opening panel does not appear Before you begin Before you begin, you should close all open programs on your computer and ensure that you are connected to the Internet. Norton Internet Security contains an antivirus program.
Installation Installing Norton Internet Security on a Netbook, Tablet, or on a PC with no optical drive To install Norton Internet Security 1 Do one of the following: 1 If you install from a CD, insert the CD into the optical drive. In Windows Vista or Windows XP, click Install Norton Internet Security. In Windows 7 or Windows 8, click Launch Norton Install and then click Install Norton Internet Security.
Getting started 3 This chapter includes the following topics: 1 Accessing Norton Internet Security 1 Activating your product 1 Exploring the main window 1 Responding to System Status indicators 1 Monitoring the protection status of a feature 1 For more information Accessing Norton Internet Security Norton Internet Security protects any computer on which it is installed. You do not have to start the program to be protected.
Getting started Activating your product Product activation reduces software piracy and ensures that you use authentic Symantec software. Activation provides you with a specified period of subscription to your Norton product. You can also renew your subscription to continue using Norton Internet Security. w You must activate your product within the time period that the alert specifies, or your product stops working.
Getting started Exploring the main window Exploring the main window When you open Norton Internet Security, the main window provides access to all Norton Internet Security features, options, Help, and Support. To explore the main window See “Accessing Norton Internet Security” on page 15. 1 Open Norton Internet Security. 2 On the top of the main window, click the link that you want to explore.
Getting started Responding to System Status indicators 4 On the right of the main window, click the option you want to explore: Manage Lets you manage your Norton products on all of your devices from one location. This feature may not be available in some w versions of Norton Internet Security. Mobile Lets you download and install comprehensive protection for smartphones and tablets running Android. This feature may not be available in some w versions of Norton Internet Security.
Getting started Monitoring the protection status of a feature At Risk Indicates that your computer and activities are at risk. Take immediate action to improve your protection status. You can respond to the System Status indicators directly from the main window. To respond to System Status indicators from the main window 1 In the bottom section of the Norton Internet Security main window, click Fix Now. 2 Follow the on-screen instructions.
Getting started For more information 3 In the pop-up that appears, do one of the following: 1 To ignore the protection status of the feature that affects your computer’s overall health evaluation, click Ignore. 1 To monitor the protection status of the feature that has been ignored, click Monitor. For more information The product documentation helps you use Norton Internet Security. You can find the information that you need on your computer and on the Symantec Web site.
Responding to emergencies 4 This chapter includes the following topics: 1 Using the Norton Bootable Recovery Tool 1 Downloading the Norton Bootable Recovery Tool Wizard Using the Norton Bootable Recovery Tool If the installation of your Norton product fails, you can use the Norton Bootable Recovery Tool to scan and remove any security threats that prevent successful installation.
Responding to emergencies Downloading the Norton Bootable Recovery Tool Wizard To use the Norton Bootable Recovery Tool 1 Insert the Norton Bootable Recovery Tool recovery media. 2 Turn on or Restart your computer and enter to the BIOS mode. You can enter the BIOS mode by pressing the key that is displayed immediately after your system is turned on. 3 Select the recovery media on which you have created the Norton Bootable Recovery Tool and then press Enter.
Responding to emergencies Downloading the Norton Bootable Recovery Tool Wizard It is recommended that you download and install Norton Bootable Recovery Tool Wizard on a computer that does not have any security threats and create Norton Bootable Recovery Tool. If you create Norton Bootable Recovery Tool on an infected computer, there is a chance that the recovery CD, DVD, or USB key might get infected.
Responding to emergencies Downloading the Norton Bootable Recovery Tool Wizard
Service and Support Solutions About Support If you have purchased Norton Internet Security, you can access Support from the product. w Support offerings may vary based on the language or product. Accessing Norton Autofix This feature is available for Norton 360, Norton Internet Security, and Norton AntiVirus. Norton Autofix offers the tools that automatically diagnose and resolve common issues.
Service and Support Solutions Contact Support www.norton.com/support If you are a Norton One Premium Member, go to the following Norton One support Web site for information on this topic: https://one.norton.com/support Contact Support In addition to using our Self Help options, you can contact a support representative by chat, email, or phone. w Availability of support varies by region. Regular telephone and Internet connection fees apply in certain countries.
Service and Support Solutions About keeping your subscription current www.symantec.com/supportpolicy About keeping your subscription current Subscription period lengths vary by Symantec product. To maintain uninterrupted protection, you must keep your subscription up to date. If you do not renew your subscription, you cannot obtain updates of any kind and the software no longer functions. When you run LiveUpdate near the end of your subscription period, you are prompted to subscribe for a nominal charge.
Service and Support Solutions Worldwide service and support
Index A About Norton Internet Security 11 activation alerts 15 problems 16 procedure 15 troubleshooting 16 C CD installing product from 14 computer protection status 19 H Help accessing 20 printing 20 I installation from CD 13 from downloaded file 13 instructions 13 problems 14, 21–22 M main window Advanced 17 Computer 17 features 17 Help & Support 17 Internet 17 main window (continued) Leave Feedback 17 Norton Account 17 options 17 Support 17 N Norton Bootable Recovery Tool using 21 Norton Bootable
Index System Status indicators responding 18 T Technical Support for Norton Internet Security 20 from Symantec 20
Quick Installation Norton Internet Security includes protection updates and new product features as available throughout this renewable service period. With this service you receive the right to use this product on one computer or on the specified number of computers during the service period, which begins upon initial installation.
