User manual
Table Of Contents
- Contents
- 1. Welcome to Norton Core
- 2. Set up your protected network
- 3. Customize your Norton Core settings
- Change your Norton Core network name and password
- Change Norton Core network band settings
- Create your Norton Core guest network
- Enable or disable Norton Core UPnP
- Add or update Norton Core port forwarding settings
- Change Norton Core DNS settings
- Set the Norton Core light brightness and understand light states
- Change Norton Core time zone settings
- Push Norton Core notifications to Android or iOS devices
- 4. Additional solutions
- Find Norton Core version details
- Set up with a replacement Norton Core router
- Norton Core software and firmware updates
- Reset Norton Core to factory settings
- Restart your Norton Core router
- Devices in your Norton Core network
- Submit Norton Core error logs to Symantec
- Send your feedback to Norton Core team
- Norton Core support
- Disclaimers
4
In the Report Issue screen, type your feedback.
5
Tap Send.
Norton Core support
Norton provides free 24x7 support for all Norton Core users.
If you have problem setting up or using Norton Core, contact Norton Support for further
assistance. You can contact us any time convenient to you. We assist our customers 24 hours
a day, 7 days a week.
Phone support
U.S.: 1-855-966-7866
Australia: 1800-650-438
New Zealand: 0800-441-377
Other support options
■ Norton Community Forum: Post a query to our Norton community forum and you can
find a lot of other Norton users who are ready to help you.
■ Online Help: You can use the Help option in the drop-down menu to access online support.
Help provides links to extensive knowledge base and support resources which you can
use to find a solution on your own.
Disclaimers
1
Subscription renewal is required for security and parental control features after 1-year
complementary term. Subscription will automatically renew before your current subscription
ends. Payment method required at purchase. Please review complete terms during setup.
2
Deep packet inspection, a security feature, may affect the speed of the wireless network.
3
Subscription renewal is required for security and parental control features after 1-year
complementary term. Subscription will automatically renew before your current subscription
ends. Payment method required at purchase. Please review complete terms during setup.
Copyright © 2019 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, the Checkmark Logo, Norton,
Norton by Symantec, LifeLock, and the LockMan Logo are trademarks or registered trademarks of Symantec Corporation or
its affiliates in the United States and other countries. Firefox is a trademark of Mozilla Foundation. Google Chrome and Android
are trademarks of Google, LLC. Mac, iPhone and iPad are trademarks of Apple Inc. Microsoft and the Windows logo are
trademarks of Microsoft Corporation in the United States and/or other countries. The Android robot is reproduced or modified
from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution
License. Other names may be trademarks of their respective owners.
47Additional solutions
Norton Core support