User manual
Table Of Contents
- Contents
- 1. Welcome to Norton Core
- 2. Set up your protected network
- 3. Customize your Norton Core settings
- Change your Norton Core network name and password
- Change Norton Core network band settings
- Create your Norton Core guest network
- Enable or disable Norton Core UPnP
- Add or update Norton Core port forwarding settings
- Change Norton Core DNS settings
- Set the Norton Core light brightness and understand light states
- Change Norton Core time zone settings
- Push Norton Core notifications to Android or iOS devices
- 4. Additional solutions
- Find Norton Core version details
- Set up with a replacement Norton Core router
- Norton Core software and firmware updates
- Reset Norton Core to factory settings
- Restart your Norton Core router
- Devices in your Norton Core network
- Submit Norton Core error logs to Symantec
- Send your feedback to Norton Core team
- Norton Core support
- Disclaimers
If you perform a factory reset, you have to set up Norton Core from scratch. This includes,
linking Norton Core with your Norton account, setting up your wireless network, and adding
all users and devices to your protected network.
Factory reset Norton Core
1
Launch the Norton Core app.
2
On the top-left corner, tap the menu icon.
3
Tap Settings > Router > Reset.
4
In the Reset screen, select one of the following:
■ Factory Reset
■ Factory Reset & Erase Data
Warning: If you choose this option, in addition to a factory reset, Norton Core wipes
all your Norton Core-specific data stored in the cloud.
5
Read the on-screen instructions and tap Reset.
6
In the confirmation screen, tap Confirm.
The light under the Norton Core router blinks rapidly indicating the reset. After your router
resets, the light stops blinking rapidly and lights a blinking white. After the factory reset
completes, the Norton Core app displays the welcome screen.
7
In the Welcome to Norton Core screen, tap Set Up Norton Core.
8
Follow the on-screen instructions and set up Norton Core again.
If prompted to sign in, enter your Norton account credentials and sign in. Confirm to any
prompts for action to use your old network settings.
9
In the Name Your Network screen, provide the network name (SSID) and password for
your wireless network.
You can reuse the same network name and password that you had used earlier.
10
Tap Create.
43Additional solutions
Reset Norton Core to factory settings