User manual
Table Of Contents
- Contents
- 1. Welcome to Norton Core
- 2. Set up your protected network
- 3. Customize your Norton Core settings
- Change your Norton Core network name and password
- Change Norton Core network band settings
- Create your Norton Core guest network
- Enable or disable Norton Core UPnP
- Add or update Norton Core port forwarding settings
- Change Norton Core DNS settings
- Set the Norton Core light brightness and understand light states
- Change Norton Core time zone settings
- Push Norton Core notifications to Android or iOS devices
- 4. Additional solutions
- Find Norton Core version details
- Set up with a replacement Norton Core router
- Norton Core software and firmware updates
- Reset Norton Core to factory settings
- Restart your Norton Core router
- Devices in your Norton Core network
- Submit Norton Core error logs to Symantec
- Send your feedback to Norton Core team
- Norton Core support
- Disclaimers
Additional solutions
This chapter includes the following topics:
■ Find Norton Core version details
■ Set up with a replacement Norton Core router
■ Norton Core software and firmware updates
■ Reset Norton Core to factory settings
■ Restart your Norton Core router
■ Devices in your Norton Core network
■ Submit Norton Core error logs to Symantec
■ Send your feedback to Norton Core team
■ Norton Core support
■ Disclaimers
Find Norton Core version details
Before contacting Norton Support for assistance, it’s best to know Norton Core hardware and
software version details. This helps support technicians provide the best solution for your set
up. The support technicians can solve complex problems by knowing these details.
Go to the Norton Core app About screen for product information, including:
■ Norton Core App Version: the Norton Core app version number.
■ Firmware Version: the Norton Core firmware version number.
■ External IP Address: the external (WAN) IP address of your router.
■ Router IP Address: the internal (LAN) IP address of your router.
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