User guide

Contact Support
In addition to using our Self Help options, you can contact a support
representative by chat, email, or phone.
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Availability of support varies by region. Regular telephone and Internet
connection fees apply in certain countries. For full support details, please visit:
www.norton.com/support
Following is an overview of our support offerings:
Chat in real time with a support representative.
For more complex technical issues, chat offers the option to
allow a support representative to connect remotely to your
computer and resolve your problem. Chat support is free, with
the exception of our Virus and Spyware Solution service.
Chat
Submit your question on our Web site and receive a response
by email.
Email support has a slower response time when compared to
chat or phone. Email support is free.
Email
Speak to a support representative in real time.Phone
To contact a support representative, please visit the Symantec support Web site
at the following URL:
www.norton.com/support
The online support option is displayed first, followed by the contact options
where you can select the type of support you prefer.
Service and Support Solutions
Contact Support
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