User guide

Downloading the Norton Bootable Recovery Tool Wizard
If your attempt to install a Norton product fails, you can download the Norton
Bootable Recovery Tool Wizard. This easy-to-use wizard helps you create Norton
Bootable Recovery Tool on a CD, DVD, or USB key. You can use Norton Bootable
Recovery Tool to scan your computer and remove any security threats that
prevent successful installation.
It is recommended that you download and install Norton Bootable Recovery Tool
Wizard on a computer that does not have any security threats and create Norton
Bootable Recovery Tool. If you create Norton Bootable Recovery Tool on an
infected computer, there is a chance that the recovery CD, DVD, or USB key might
get infected.
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To use Norton Bootable Recovery Tool, you must use the product key of the
Norton product that you purchased. If you use a trial version of Norton 360, you
need to create a Norton Account to receive a product key to use Norton Bootable
Recovery Tool.
You can download Norton Bootable Recovery Tool Wizard in one of the following
ways:
1 From the Start menu.
1 From the Norton Support Web site.
To download the Norton Bootable Recovery Tool Wizard from the Start menu
1
On the Windows taskbar, do one of the following:
1 In Windows XP, click Start > Programs > Norton 360 > Norton Recovery
Tools.
1 In Windows Vista or Windows 7, click Start > All Programs > Norton 360
> Norton Recovery Tools.
2
Follow the on-screen instructions.
To download the Norton Bootable Recovery Tool Wizard from the Internet
1
Open your Web browser, and go to the following URL:
http://www.norton.com/recoverytool_n360
2
Follow the on-screen instructions.
To download the Norton Bootable Recovery Tool Wizard from Norton 360
1
In the Norton 360 main window, click Scan Now.
2
In the Computer Scan pane, do one of the following:
1 Click Quick Scan.
1 Click Full System Scan.
3
At the bottom of the scan window, next to If you think there are still risks,
click click here.
4
In the Norton Rescue Tools Web page, click Download Norton Bootable
Recovery Tool.
5
Follow the on-screen instructions.
Responding to emergencies
Using the Norton Bootable Recovery Tool
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