User guide

Activating Norton 360
To use all of the features in Norton 360, you must first activate your product.
Product activation reduces software piracy and ensures that you have authentic
Symantec software. You can renew your subscription after the end of your
subscription period.
If you did not activate your product during installation, Norton 360 prompts for
activation each time you start the product. Also, you receive an activation alert
regularly until you activate the product.
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You must activate your product within the time period that the alert specifies,
or your product stops working.
You can activate your product directly from the activation alert. You can also
activate your product from the Trial Period Status link in the main window or
from the My Account window. In some cases, you might need to enter your
Product Key to activate your product. You can activate or renew the subscription
of your product from any non-admin user account as well. Activation should
take only a few minutes.
To activate Norton 360, your computer must be connected to the Internet. If you
use a proxy server to connect to the Internet, you must configure the proxy
settings. To configure proxy settings, go to the Norton 360 main window, and
then click Settings > Administrative Settings > Network Proxy Settings >
Configure.
To activate Norton 360 from the alert
1
In the alert, click Activate Now or Renew Now.
2
Click OK.
3
Follow the on-screen instructions.
4
In the window that appears, click Done.
To activate your product from the main window
1
In the Norton 360 main window, do one of the following:
1 If you purchased a subscription version of a retail product, click Activate
Now.
1 If the product came installed on your computer, click Activate Online
Now.
1 If you want to renew the subscription of your product, click Renew.
2
Follow the on-screen instructions to activate or subscribe your product.
About problems during activation
A connectivity problem can occur if you use parental control software. If you
suspect that parental controls might block the connection, you can configure
the parental controls so that they do not block the activation procedure. You
need to log in to your parental control software or to the Internet through your
ISP as an administrator to change your configuration.
Getting Started
Activating Norton 360
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