User Guide See back cover for Quick Installation. Care for our Environment, ‘It's the right thing to do’. Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products. This manual is made from recycled materials.
Norton 360™ User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 6.0 Copyright © 2011 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, LiveUpdate, Norton 360, and Norton are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Portions of this product Copyright 1996-2011 Glyph & Cog, LLC.
Norton License Agreement Norton 360™ IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT (“LICENSE AGREEMENT”) CAREFULLY BEFORE USING THE SOFTWARE (AS DEFINED BELOW).
lists; some firewall software use updated firewall rules; vulnerability assessment products use updated vulnerability data and web site authentication software uses updated lists of authenticated web pages; these updates are collectively referred to as “Content Updates” (or alternatively referred to as “Protection Updates” or “Security Updates” at times). You shall have the right to receive Content Updates for the Software during Your Service Period. 3. Product Installation; Required Activation: A.
• You will not be able to store the Data to any additional backup space that you may have purchased separately unless and until the Service Period is renewed. F. Miscellaneous. Symantec has no obligation to monitor use of the Online Backup Feature and/or Data transmitted or stored through the Online Backup Feature.
11. Arbitration: If You are a U.S. customer, You and Symantec agree that any dispute, claim or controversy arising out of or relating in any way to the Software or this License Agreement, shall be determined by binding arbitration or small claims court, instead of in courts of general jurisdiction. Arbitration is more informal than a lawsuit in court.
• URLs of websites visited as well as search keywords and search results only if the Norton Safe Web feature is enabled. This information is collected by Symantec for the purpose of providing protection and of evaluating and advising You regarding potential threats and risks that may be associated with a particular Web site before You view it.
Contents Chapter 1 Overview ............................................................................. 11 About Norton 360 ................................................................... 11 Chapter 2 Installation .......................................................................... 13 Installing Norton 360 .............................................................. 13 Chapter 3 Getting Started .................................................................... 15 Starting Norton 360 ..
Contents
1 Overview This chapter includes the following topics: 1 About Norton 360 About Norton 360 Norton 360 offers proven performance and delivers today’s fast and light all-in-one solution to protect your PC and all your online activities. It protects against viruses, worms, hackers, and botnet. With a single subscription, you can protect up to three PCs. It safeguards against online identity theft, protects important files, and keeps your PC tuned and running at peak performance.
Overview About Norton 360
Installation 2 This chapter includes the following topics: 1 Installing Norton 360 Installing Norton 360 You can install Norton 360 from a CD or from a file that you download. To install Norton 360 1 Do one of the following: 1 If you install from a CD, insert the CD into the optical drive. In Windows Vista or Windows XP, click Install Norton 360. In Windows 7, click Launch Norton Install and then click Install Norton 360.
Installation Installing Norton 360
Getting Started 3 This chapter includes the following topics: 1 Starting Norton 360 1 Activating Norton 360 1 Exploring the main window 1 About Norton 360 status 1 About managing messages and alerts 1 For more information Starting Norton 360 Norton 360 protects any computer on which it is installed. You do not have to start the product to be protected. If Norton 360 detects a situation that requires your attention, Norton 360 may repair it automatically.
Getting Started Activating Norton 360 Activating Norton 360 To use all of the features in Norton 360, you must first activate your product. Product activation reduces software piracy and ensures that you have authentic Symantec software. You can renew your subscription after the end of your subscription period. If you did not activate your product during installation, Norton 360 prompts for activation each time you start the product.
Getting Started Exploring the main window If you use a proxy server to connect to the Internet, you must configure the proxy settings. To configure the proxy settings, go to the Norton 360 main window, and then click Settings > Administrative Settings > Network Proxy Settings > Configure. Exploring the main window When you start Norton 360, the main window opens. The main window provides access to all Norton 360 features, options, Help, and Support.
Getting Started Exploring the main window Account Opens the My Account page, which lets you access your Norton Account, renew your subscription and buy more storage. You can also activate your product . This area also lets you buy another product license and check your monthly product report. You can also use this page to view your subscription information and your available online backup space. Support Opens the Norton Help Center, the Norton AutoFix page and the product tutorials.
Getting Started About Norton 360 status Online Family Monitors your child’s activities on the Internet. Norton Online Family may not be available with some w versions of Norton 360. In such case, you may not be able to access Norton Online Family options. Safe Web Checks the safety of a Web site and provides you with a Safe Search experience. Safe Web may not be available with some versions of Norton w 360. In such case, you may not be able to access Safe Web options.
Getting Started About managing messages and alerts Responding to security status indicators When your system encounters a threat or a risk, the product displays the security status at the top of the main window. When a status indicator displays a status, you can take appropriate action to improve your protection status. Your protection is based on the programs that are installed on your computer. To improve your protection status, ensure that your installed programs are up to date.
Getting Started For more information Norton 360 protection categories and details Norton 360 displays individual status areas for each protection feature, such as PC Security, Identity, Backup, and PC Tuneup. The status areas show how many issues need to be resolved for each feature. You can use View Details under each status area for more information about those issues. You can use the Fix Now option to fix all the issues that need to be resolved to secure your computer.
Getting Started For more information 2 Double-click the Manual folder. 3 Double-click the Adobe program file. 4 Follow the on-screen instructions. After you install the Adobe Reader, you can read the PDF from the CD. To read the user guide PDF from the CD Do one of the following: 1 Insert the CD into the optical drive. 1 In the window that appears, click Browse CD. 2 Double-click the Manual folder. 3 Double-click the PDF. You can also copy the user guide to your computer and read it from there.
Responding to emergencies 4 This chapter includes the following topics: 1 Using the Norton Bootable Recovery Tool Using the Norton Bootable Recovery Tool If the installation of your Norton product fails, you can use the Norton Bootable Recovery Tool to scan and remove any security threats that prevent successful installation. If your computer is infected and you are not able to start your Windows operating system, you can use Norton Bootable Recovery Tool to remove threats and recover your computer.
Responding to emergencies Using the Norton Bootable Recovery Tool Downloading the Norton Bootable Recovery Tool Wizard If your attempt to install a Norton product fails, you can download the Norton Bootable Recovery Tool Wizard. This easy-to-use wizard helps you create Norton Bootable Recovery Tool on a CD, DVD, or USB key. You can use Norton Bootable Recovery Tool to scan your computer and remove any security threats that prevent successful installation.
Service and Support Solutions About Support If you have purchased Norton 360, you can access Support from the product. w Support offerings may vary based on the language or product. Accessing Norton Autofix This feature is available for Norton 360, Norton Internet Security, and Norton AntiVirus. Norton Autofix offers the tools that automatically diagnose and resolve common issues. You can also search for solutions or gain easy access to support by phone, as well as support by chat and email.
Service and Support Solutions Contact Support Contact Support In addition to using our Self Help options, you can contact a support representative by chat, email, or phone. w Availability of support varies by region. Regular telephone and Internet connection fees apply in certain countries. For full support details, please visit: www.norton.com/support Following is an overview of our support offerings: Chat Chat in real time with a support representative.
Index A Account 18 activation 16 problems 16 troubleshooting 16 Adobe Reader installing 21 using to view PDF 21 alerts 20 C CD installing product from 13 E error messages 20 H Help accessing 21 printing 21 I installation from CD 13 from downloaded file 13 problems 13, 23–24 M main window features 17 options 17 status colors 20 main window (continued) status messages 20 Support 17 messages 20 N Norton 360 about 11 desktop icon 15 main window 20 status 19 Norton Bootable Recovery Tool using 23 Norton
Index Symantec Support accessing 22 Symantec Web site accessing 22 T Tasks 17 U user guide PDF on CD 21 opening 21
Quick Installation Norton 360 includes protection updates and new product features as available throughout this renewable service period. With this service you receive the right to use this product on one computer or on the specified number of computers during the service period, which begins upon initial installation.
