Product manual

Getting support by phone
When you click the Get Support option in the Support
drop-down menu, Norton Autofix performs a Quick
Scan and should repair your computer problems.
However, if the problem persists, you can use the Open
Support Web Site option to go to the Norton Support
Web site for help by telephone, email, chat, or forum.
If you have a problem connecting to the Internet, you
get the clickhere option in the Norton Autofix window.
You can use the click here link to get the phone number
to contact a support representative.
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Availability of support varies by region. Regular
telephone and Internet connection fees apply in certain
countries.
To get support by phone if your computer is unable to
connect to the Internet
1
In the Norton 360 main window, click Support.
2
In the Support drop-down menu, click GetSupport.
3
Follow the on-screen instructions.
4
In the Norton Autofix window, click the click here
link.
5
In the Norton Autofix window, under Support
Contact Numbers, select the region, and then the
location.
You can use the phone number to contact a support
representative.
To get support by phone if your computer is connected
to the Internet
1
In the Norton 360 main window, click Support.
2
In the Support drop-down menu, click GetSupport.
3
After Norton Autofix scans, click the Open Support
Web Site link.
The Norton Support Web page appears.
4
Click the Contact Us option at the bottom of the
Web page and follow the on-screen instructions.
Finding additional solutions
About Support
596