User Guide
Norton SystemWorks™ Basic Edition User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 11.0 Copyright © 2007 Symantec Corporation. All rights reserved.
Symantec Software License Agreement Norton SystemWorks™ Basic Edition IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT (“LICENSE AGREEMENT”) CAREFULLY BEFORE USING THE SOFTWARE (AS DEFINED BELOW).
B. reverse engineer, decompile, disassemble, modify, translate, make any attempt to discover the source code of the Software or create derivative works from the Software; C. use the Software as part of a facility management, timesharing, service provider or service bureau arrangement; or D. use the Software in any manner that is not permitted pursuant to this License Agreement. 2.
information will not be correlated with any personally identifiable information. • Information on potential security risks as well as URLs of websites visited that the Software deems potentially fraudulent. The URLs could contain personally identifiable information that a potentially fraudulent website is attempting to obtain without Your permission.
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555 International Way, Springfield, OR 97477, U.S.A., or visit the Support page at: www.symantec.com. CPS / P 1.
Contents Chapter 1 Installation Before you begin ..................................... Installing and activating Norton SystemWorks Basic Edition ................................... If the opening panel does not appear ........... What if Windows XP fails to start after installing Norton SystemWorks? ........... Installing Norton SystemWorks options after installation ..................................... Installing components after installation .......
Contents
Installation 1 This chapter includes the following topics: 1 Before you begin 1 Installing and activating Norton SystemWorks Basic Edition 1 If the opening panel does not appear 1 What if Windows XP fails to start after installing Norton SystemWorks? 1 Installing Norton SystemWorks options after installation 1 Installing components after installation Before you begin Before you begin, you should close all open programs on your computer and ensure that you are connected to the Internet.
Installation Installing and activating Norton SystemWorks Basic Edition Installing and activating Norton SystemWorks Basic Edition You can install Norton SystemWorks Basic Edition from a CD or from a file that you download. To install and activate Norton SystemWorks Basic Edition 1 Do one of the following: 1 If you install from a CD, insert the CD into the CD-ROM drive. 1 If you downloaded your copy of Norton SystemWorks Basic Edition, double-click the file that you downloaded.
Installation If the opening panel does not appear 13 9 In the Norton SystemWorks Basic Edition Installation Confirmation panel, click Finish. 10 If a restart message appears at anytime, it is recommended that you restart your computer. If the opening panel does not appear Sometimes a computer's CD-ROM drive does not automatically run a CD. To start the installation from the product CD 1 On your desktop, double-click My Computer. 2 In the My Computer window, double-click the icon for your CD-ROM drive.
Installation Installing Norton SystemWorks options after installation 5 Click Continue. Your computer automatically restarts and Norton GoBack is turned off. Installing Norton SystemWorks options after installation When you install Norton SystemWorks Basic Edition, the Installation Options panel provides a list of options that you can install or choose not to install. If you choose not to install these options during installation, you can add them later by using your CD.
Installation Installing components after installation 15 To install Norton SystemWorks options after installation by using downloaded files on Windows Vista 1 On your desktop, click Start > Control Panel > Programs and Features. 2 In the Programs and Features panel, click Norton SystemWorks, and then click Change. 3 In the Modify Installation panel, click Modify.
Installation Installing components after installation
Getting Started 2 This chapter includes the following topics: 1 Starting Norton SystemWorks Basic Edition 1 Starting Norton GoBack before Windows XP starts 1 Activating your product 1 Exploring the main window 1 Viewing the status of your protection categories 1 About the summary status indicator 1 For more information Starting Norton SystemWorks Basic Edition Norton SystemWorks Basic Edition protects any computer on which it is installed.
Getting Started Starting Norton GoBack before Windows XP starts To start Norton SystemWorks Basic Edition 4 Do one of the following: 1 In the Windows notification area, double-click the Norton SystemWorks Basic Edition icon. 1 On the Windows taskbar, click Start > All Programs > Norton SystemWorks > Norton SystemWorks. Starting Norton GoBack before Windows XP starts Every time that you start your computer, the Norton GoBack boot menu appears before Windows XP starts.
Getting Started Exploring the main window w 19 You must activate your product within the time period that is specified by the alert, or your product will stop working. You can activate your product directly from the Activation Needed alert. Or, you can use the Activate Your Product link under the Support bar in the main window. Activation should take only a few minutes. To activate your product from the Activation Needed alert 1 2 3 4 In the alert, click Activate Now. Click OK.
Getting Started Exploring the main window w Norton Protection Center is not available in the Norton SystemWorks main page if you install the 2008 version of Norton Internet Security or Norton AntiVirus. Norton Protection Center is included in the 2008 version of Norton Internet Security or Norton AntiVirus. To explore the main window See “Starting Norton SystemWorks Basic Edition” on page 17. 1 Start Norton SystemWorks Basic Edition.
Getting Started Exploring the main window 2 On the left side of the main window, under Quick Links or Quick Tasks, click an option. Your options are: Quick Links 1 1 1 Quick Tasks 1 Norton Account lets you manage all of your Norton product information from one location. Help opens the Norton SystemWorks Basic Edition online Help. Technical Support lets you view the Support page of the Symantec Web site. Run LiveUpdate lets you check for the latest product updates.
Getting Started Viewing the status of your protection categories Viewing the status of your protection categories Norton SystemWorks Basic Edition includes the Norton Protection Center. As you use your computer, the Norton Protection Center monitors how well your computer and activities are protected from threats, risks, and damage. Before you begin a task, you can use the Norton Protection Center to determine if it is safe to continue.
Getting Started About the summary status indicator 23 About adjusting a protection category setting You can increase the protection level for a category by adjusting a category setting. Depending on the type of activity, you can turn an item on or off, change settings, or update the status of a feature that is out-of-date. For specific information, you can look up each item in the Norton SystemWorks Basic Edition online Help.
Getting Started For more information For more information The product documentation helps you use Norton SystemWorks Basic Edition. You can find the information that you need on your computer and on the Symantec Web site. Accessing Help Help is available throughout your Symantec product. Help provides links to information that assists you with the specific tasks that you want to complete. The online Help provides a guide to all of the product features and tasks that you can complete.
Getting Started For more information 25 Accessing the user guide PDF You can find the Norton SystemWorks Basic Edition User Guide on the CD in PDF format. You must have Adobe® Reader® installed on your computer to read the PDF. w If you purchased this product as a download, the PDF and Adobe Reader are not included. You must download the PDF from the Symantec Web site and Adobe Reader from the Adobe Web site. To install Adobe Reader from the CD 1 2 3 4 5 6 Insert the CD into the CD-ROM drive.
Getting Started For more information To access the Symantec Web site from your product 1 In the main window, click the Norton SystemWorks Basic Edition tab, and then click on Support.
Getting Started For more information 2 Select the Symantec Web page that you want to view. Your options are: Technical Support 1 1 General Security Information 1 1 Subscription & Account Information 1 1 1 1 Symantec Help Center opens the Norton SystemWorks Basic Edition Help. Technical Support takes you to the Support page where you can access Technical Support, Customer Service, and get information about viruses and spyware.
Getting Started For more information To access the Symantec Web site from the Support section 1 In the main window, click the Norton SystemWorks Basic Edition tab, and then click the Support bar.
Service and support solutions About online support Symantec offers a range of technical support and customer service options on the Internet at the following address: www.symantec.com/techsupp/ Under the Home & Home Office section, select your product. Then, from the list of options, choose the item that best describes your issue. The Symantec Web site also contains answers to the most common customer questions.
Service and support solutions Support for old and discontinued versions Under the Home & Home Office section, select your product. Then, from the list of options, choose the item that best describes your issue. If you have a question or problem that you still cannot resolve on the support Web site by yourself, click a Contact Us link for additional phone support information. This support is available to all registered customers.
Service and support solutions Worldwide service and support offices that are listed in this section. You can also go to the following Web site and select your language: www.symantec.com/techsupp/globalsupport.html For each region, please check the Web site for the appropriate phone number. Region Contact information North America 1 Symantec Corporation 555 International Way Springfield, OR 97477 U.S.A. http://www.symantec.com/home_homeoffice/support/ index.
Service and support solutions Worldwide service and support Region Contact information Latin America 1 Symantec Brasil Sevico e Suporte Symantec Caixa Postal 3037 CEP 06210-970 Brasil 1 Portuguese language support: http://www.symantec.com/pt/br/home_homeoffice/support/ index.jsp 1 Spanish language support: http://www.symantec.com/es/mx/home_homeoffice/support/ index.
Index A activation alerts 18 procedure 18 Adobe Reader installing 25 using to view PDF 25 B installation (continued) from CD 12 installation problems 13 installing components using the cd 15 installing options after installation using a downloaded file 14 using the CD 14 Internet 22 Basic PC Security 22 L C LiveUpdate accessing from the main window 19 obtaining product updates 19 CD-ROM opening screen 13 reading User Guide PDF from 13 starting installation 13 H Help accessing 24 printing 24 Symante
Index Norton GoBack disabling 13 startup boot menu 18 uninstalling 13 Norton Protection Center in the Windows task bar 23 protection categories 22 protection levels 23 status indicator 23 Norton SystemWorks Basic Edition desktop icon 18 main window 20 starting 17 S scans during installation 12 Service and Support 29 status indicators Media Center 23 responding to 23 Subscription and account information 25 Symantec Web site accessing from Reports & Statistics 25 accessing from the Help menu 25 accessin
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