Operation Manual

Sygic GPS Navigation
User guide
Page 50 of 59
If problems continue please contact our customer support at
www.sygic.com/support
XIV.V. Problem downloading application
On an iPhone / iPad
When installing the application on iPhone or iPad you need to have twice as
much space available on your device as is the size of the application. This is
necessary so that the .apk file can be unpacked on your device. Please check the
size of the application on the App Store and the amount of free space on your
device.
On an Android device
Please make sure your online connection is stable, that you are not connected
via proxy and your APN is not set to wap.
Then go to:
Device settings > Applications > Google Play Store > Force close the app
Then try again.
If problems continue please contact our customer support at
www.sygic.com/support
XIV.VI. Traffic is not working
Please check if online connection is available.
Depending on your product configuration Traffic service may or may not be
a part of your license in which case you have to purchase it separately.