Operation Manual

Sygic GPS Navigation
User guide
Page 49 of 59
XIV.III. Problem downloading maps on Android & iOS
Availability of Manage maps feature depends on your product configuration.
If you have trouble downloading maps, or if the download freezes please check
size of selected maps in
Menu > Settings >Manage maps
or
Menu > My Sygic >Manage maps
and make sure you have sufficient free space available on your device.
On an Android device
If there is enough space but you are still unable to download maps you can try
deleting the content.info a content.lic files.
If problems continue please contact our customer support at
www.sygic.com/support
XIV.IV. Frequent freezing and crashing on Android device
Please make sure that your device meets the system requirement specified at
www.sygic.com/en/min-requirements
If your device does not meet these requirements please contact our support.
Depending on the specifications of your device an application downgrade may
resolve the issue.
If your device meets these requirements please try uninstalling and reinstalling
the application.