User manual
Table Of Contents
- Table of Contents
- 1. Compatibility & Requirements
- 2. Getting started
- 2.1. First start
- 2.2. Language and voice setting
- 2.3. Display modes
- 2.4. Main menu
- 2.5. Map management
- 2.6. Quick menu
- 2.7. Report menu
- 2.8. Traffic Information
- 3. Setting up your route
- 3.1. Choosing the starting point
- 3.2. Choosing the destination
- 3.2.1. Browsing the map
- 3.2.2. Searching for an address
- 3.2.3. Searching for a Place (POI)
- 3.2.4. GPS coordinates
- 3.2.5. Navigating to Recent places/Favorites/Contacts
- 3.2.5.1. Adding/removing favorites
- 3.2.6. Work, Home – Setup & Navigation
- 3.2.7. Navigating using a home screen icon
- 3.2.8. Searching by voice
- 3.3. Starting the route
- 3.4. Waypoints
- 3.4.1. Adding a waypoint while navigating
- 3.4.2. Adding a waypoint in route overview
- 3.4.3. Removing and skipping waypoints
- 4. Main menu
- 4.1. Settings
- 4.1.1. Map
- 4.1.2. Route planning
- 4.1.3. Regional Preferences
- 4.1.4. Fuel Prices
- 4.1.5. Notifications & Sounds
- 4.1.6. Navigation
- 4.1.7. Dashcam
- 4.1.8. Speed cameras
- 4.1.9. Battery management
- 4.1.10. Voice Commands
- 4.1.11. Maps and Data Storage
- 4.1.12. Backup & Restore
- 4.2. Sign in
- 4.3. Sygic Store
- 4.4. Sygic Travel
- 5. Add-ons & extra features
- 5.1. Traffic
- 5.2. Head Up Display
- 5.3. Real View Navigation
- 5.4. Dashcam
- 5.5. Cockpit
- 5.6. Mobile speed cameras
- 5.7. Static speed cameras
- 5.8. Monthly Map Updates
- 5.9. Mirrorlink Connectivity
- 5.10. Electric vehicle mode (EV mode)
- 5.10.1. EV mode settings
- 5.10.2. Searching for charging stations
- 5.10.3. Adding charging stations to your route
- 5.10.4. Charging with Sygic
- 6. Updates
- 6.1. Application updates
- 6.2. Map updates
- 7. Troubleshooting
- 7.1. “Getting position” or inaccurate GPS signal
- 7.2. Problem downloading maps
- 7.3. Crash/freeze of application
- 7.4. Trouble Downloading Sygic App
- 7.5. The app is not connecting to servers
- 7.6. Route did not calculate due to an error message
- 7.7. Reinstalling the app to solve technical issues
• There is an error in the map data, like a turn restriction. In cases like this the algorithm may get
stuck, resulting in this error message.
“Route Calculation Has Failed, Other error”
Please report this error in case you experience it and please include all the information as described
above about your route, we will need it for further investigation.
7.7. Reinstalling the app to solve technical
issues
Sygic GPS Navigation app for Android can be reinstalled simply by first uninstalling the application via
the Google Play Store, or through your phone settings → Applications. Once done, you can install the
Sygic application via the Google Play Store again.
Please follow these steps as a last resort. Prior to any reinstall, check our other Troubleshooting guides
whether they don’t have a solution for the issue you’re experiencing.
1. In Google Play Store, tap on “Uninstall”.
To further improve our routing, we would like to ask you to submit any route that
you tried to set up through the “Submit a request” button on our Help page
website. When submitting a report of this error message, please include the
following data:
- Exact starting point and destination of the route (just as you entered them in the app,
full addresses, or GPS coordinates)
- Your route computing settings and road type avoidance preferences from Menu →
Settings → Route Planning
- Any other notable piece of information that could influence the calculation of the route,
like waypoints (exact locations if you used any), or what maps of countries do you have
installed and if the app is installed in internal memory, or SD card.
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Sygic Sygic GPS Navigation for Android - 18.7
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