User's Manual

masquerading gateway incoming connections may fail depending on you
gateway software.
Check permissions and directory structures If the FTP server is
connecting and having problems getting directory listings or manipulating
files; make sure your permissions are set up correctly and the directories that
you need exist.
Log into the FTP server using an FTP program. Change directories to the
location stored in the root_directory parameter. If the directories you need
do not show up, the root_directory control parameter may be wrong or the
directories may not exist.
Test permissions by fetching a file in your message directory and uploading
a file to the consolidated database directory. If you get errors your FTP
server permissions are set up incorrectly.
The SMTP message system
The Simple Mail Transfer Protocol (SMTP) is used in Internet e-mail
products.
With the SMTP system, SQL Remote sends messages using Internet mail.
The messages are encoded to a text format and sent in an e-mail message to
the target database. The messages are sent using an SMTP server, and
retrieved from a POP server: this is the way that many e-mail programs send
and receive messages.
☞ For a list of operating systems for which SMTP is supported, see
“Supported operating systems” on page 447.
SMTP addresses and
user IDs
To use SQL Remote and an SMTP message system, each database
participating in the setup requires a SMTP address, and a POP3 user ID and
password. These are distinct identifiers: the SMTP address is the destination
of each message, and the POP3 user ID and password are the name and
password entered by a user when they connect to their mail box.
Separate e-mail account recommended
It is recommended that a separate POP e-mail account be used for SQL Re-
mote messages.
Troubleshooting If you can not get the SMTP Link to work try connecting to the SMTP/POP3
server from the same machine on which the Message Agent is running using
the same account and password. Use an Internet e-mail program that
supports SMTP/POP3 and make sure to disable the program once the SMTP
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