User Manual

Please visit our website or scan the QR code
below for more information.
https://support.switch-bot.com/hc/en-us/sections/
6211978254999
Q: Event notifications are too frequent.
A:
1. Avoid placing your camera under direct
sunlight.
2. Make sure high traffic areas are out of your
camera's view.
3. Do not place your camera near any heat
sources.
Q: Cannot connect to the internet.
A:
1. Make sure your camera is connected to a
802.11b/g/n, 2.4 GHz, IPV4 wireless network.
2. Check if your camera is in the blacklist of
your router.
3. Check if your camera is too far from your
router. If so, place your camera closer to
your router to ensure a good Wi-Fi connection.
Q: Battery duration is short.
A: Place your camera at a location where it
reduces power consumption from false alarms
due to 1) heavy traffic 2) heat sources such
as sunlight or vehicles.
Troubleshooting
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