Operation Manual

802.11g Wireless Router User’s Manual
40
Appendix A: Troubleshooting
This section describes common problems you may encounter during setup of the Router. If you cannot
resolve any connection problems after checking the following solutions, please contact our tech support.
Troubleshooting
Power Adapter
-Check connections between Router and external power supply, or the wall outlet
-If the power indicator does not turn on when the power outlet, power cord, or external power supply
-If unit powers off after running for a period of time, check for loose power connections, power losses or
surges at the power outlet.
-If problem still persistent please contact our technical support for assistance.
Router LED
-Verify that the router and the device attached is on
-Make sure the cable is seated properly and that the correct cable type is used
-Make sure that the NIC is configure for the proper communication speed
-Check the adapter on the attached device and cable connections for possible defects.
Network Connection
-Verify that the IP address is properly configured. Use the router’s DHCP function to dynamically assign
IP addresses to any PCs on the attached LAN. Please verify that you’re on the same sub-network if you
manually configure your IP.
Management Problems
-Make sure that you have configured the router with a valid IP address, subnet mask and default Router.
-Check that you have a valid network connection to the Router by pinging the Router’s IP.
-Check the network cabling between the management station and the Router