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Connectivity FAQ
Can I use my camera without an
internet connection?
No, your camera requires a Wi-Fi network
connection with internet access to stream live
video to your smartphone and upload motion
event videos to the cloud.
Does the camera work on the 5 GHz
Wi-Fi network band?
Your camera can connect to either the 2.4
GHz or 5 GHz Wi-Fi network band. Set up your
camera on whichever signal is strongest at the
final installation location. As a general rule,
the 2.4 GHz band has greater range, is better
at penetrating physical obstacles like walls
but slower if many devices are using it at once
while the 5 GHz band offers higher speed at
a shorter range, less interference from other
wireless devices but doesn't penetrate walls
nearly as well as the 2.4 GHz band.
How do I change my camera's Wi-Fi
network connection?
If you need to set up your camera on a
different Wi-Fi network at another location, or
if you've changed your Wi-Fi network's name
or password, simply pair your camera again.
See
"Changing the Wi-Fi Network on the Camera"
on page 29.
Frequently Asked Questions