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Activity Timeline & Motion Events FAQ
How long is a motion event video
clip?
Motion event video clips can be from
10 seconds up to a minute (in 10 second
increments) long.
The duration of each event video will vary
based on how long the activity the camera was
picking up went on for. After initial recording is
started, the camera checks again for motion at
the very end of every 10 second interval, and if
motion is detected, the recording will extend
for another 10 seconds. If no continuous
motion is detected (for example, person has
moved out of the motion sensor coverage area
or just standing still), the recording will stop at
the conclusion of the interval. Please note that
the maximum recording length possible for
any motion event is 60 seconds.
Is my camera still able to record
motion events if my internet
connection drops out?
Your camera will continue to detect and record
motion events to its internal memory even if
your internet connection is down. Once your
internet connection comes back, your camera
will attempt to upload any motion event
videos to your cloud account.
How do I access motion event videos
stored on the internal memory of
the camera?
You can easily access and download the last 7
days of motion event video clips stored locally
on your camera. Here's how:
1. From the dashboard, tap the drawer icon to
open the menu.
2. Tap Camera Settings.
3. Tap the name of the camera that you want
to access.
4. Under the Settings tab, scroll down to SD
Card and tap "View Camera Backup".
Frequently Asked Questions