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Please open the Wi-Fi settings 
option on your smartphone and 
connect to your camera’s network
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Quick start: Setup via Wi-Fi Quick start: AlwaysSafe App
Live View screen
Devices screen
Alternative setup 
via Ethernet connection
Tips & tricks
Download and install the latest version of the AlwaysSafe app from 
the Apple App Store or Google Play Store on your smartphone.
Connect the camera to your Wi-Fi router using the included 
Ethernet cable, and if you have not already done so, connect 
the camera to power. Note: You will not hear instructions 
from the camera when it detects the Ethernet connection.
Make sure your smartphone is connected to the same Wi-Fi 
router as the camera, then open the AlwaysSafe app. The app 
will automatically detect and add the camera.
From the preview window of the camera, tap  , then choose a 
Wi-Fi network for the camera to join. Make sure to tap   at the 
top right to save the camera’s new Wi-Fi settings. 
You can now unplug the Ethernet cable and move the camera to 
the desired location—as long as it is within range of your Wi-Fi 
router, the camera will automatically reconnect. Or you can also 
continue using the Ethernet connection—it can often provide 
a faster and more reliable internet connection but camera 
placement will be limited by the length of the Ethernet cable.
Connect the camera to the power adapter using the included USB 
cable, then plug the power adapter into a power outlet. 
The camera will begin rotating as part of its startup sequence.
Once ready, the camera goes into Wi-Fi configuration mode and 
talks you through the setup process. Listen carefully and follow the 
voice prompts to complete the setup of the camera.
If, for any reason, you’re having trouble joining the camera to your 
Wi-Fi network wirelessly, try using Ethernet instead to configure the 
camera’s initial Wi-Fi settings.
Setting up your camera is quick and easy. Just follow these simple steps.
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“AlwaysSafe”
Power Adapter
Micro-USB Connector
USB Cable
Ethernet Cable
Wi-Fi 
Router
Wait ~30s
•  If you have problems setting up the camera with the app, try turning off 
“Mobile Data” or “Cellular Data” on your smartphone first. This will prevent 
your smartphone from automatically switching to cellular data for internet 
connection once it detects the SWANN_xxx network has no internet access.
•  The camera supports both 2.4GHz and 5GHz Wi-Fi networks. Try 
experimenting with both bands to see which one gives you better performance. 
As a general rule, the 5GHz band has a shorter range but is great for high 
bandwidth activities like online video streaming. The 2.4GHz band is better for 
long range but is more prone to interference from other wireless devices.
•  If your home Wi-Fi network does not immediately appear in the list of 
available Wi-Fi networks during the in-app setup, simply tap   to scan 
again and refresh the list.
•  Create a password for the camera when prompted by the app. (Please note 
the username of the camera is “admin”.) Password protection is designed to 
prevent someone from accessing your camera on another device. 
•  Want to securely share access to your camera with family members? We’ve 
made it easy—simply install the AlwaysSafe app on their smartphone, open 
the app, then tap + and scan the QR code you are sharing on your smartphone 
(tap Camera Menu   >  ). The app will automatically pick up your camera. To 
log into your camera, provide your camera’s password (one-time process). 
From here on, your camera can be viewed at anytime from their smartphone 
as long as there is internet access.
LAN
HEADS-UP!
Open the AlwaysSafe app when prompted, 
then wait for the app to detect the camera, 
and tap OK once the setup box appears on 
the screen to continue with the setup.
Tap to stop or start live view
Preview window.
Tap to start live view
Tap to hear or mute the sound
Multi-camera window 
options
Tip: Only one camera can 
be displayed at a time if 
streaming in “Clear” quality
Tap to use the talk function
Tip: It’s not unusual to hear audio 
feedback (echo, high-pitched 
noise)—the camera’s mic is 
very sensitive (so you don’t miss 
hearing anything!) Try plugging 
in your earphones for a better 
experience!
Tap to share camera, edit 
camera name & login 
password, or delete camera. 
Tip: Deleting the camera 
does not remove the camera 
from your Wi-Fi network. If 
your smartphone is on the 
same network, the app will 
automatically detect and add the 
camera again
Access app settings and view 
general information
Tip: Want to learn more about 
using the AlwaysSafe app? 
Download the AlwaysSafe App 
Guide from our Support Center 
at: support.swann.com
Select and view multiple 
camera streams simultaneously
Tap for a landscape (fullscreen) 
display of the live view
Search and playback events 
recorded on the MicroSD card
Manually add a camera using 
the QR code scan method
Tap to capture a photo or record 
a video during live view
Tip: Captured photos/videos are 
saved to the internal memory of 
your smartphone. Look for the 
AlwaysSafe folder
Tap to change the quality of 
the video stream between 
Fluent (smoother movement) 
and Clear (higher quality)
Check or change the 
current Wi-Fi connection
Tip: Setting up the camera 
using Ethernet? Once the 
camera is detected, tap this 
to configure Wi-Fi settings
Manage camera settings and 
features such as date & time, 
camera password, motion 
detection sensitivity, email 
notifications, and more
Tip: For the Email Alerts feature 
to work properly, you may need 
to review your email account 
settings (e.g., Gmail) and give 
permission for the app to use 
your email account so it can 
send out alerts
Tap to pan & tilt camera
Tip: For continuous  
movement, drag and hold 
joystick in desired direction 
Tap to return to the 
Devices screen
Camera name and  
connection status 
Quickly start live view of the 
last watched camera 
Note: The camera’s Wi-Fi configuration mode times out in 10 minutes. 
Simply restart the camera if you need more time to set it up.


