Product Manual

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Frequently Asked Questions
Can I play video(s) on my DVR that I have copied to a USB flash drive?
No, your DVR doesn’t have the option to play video(s) from a USB flash drive.
You will have to play them on your computer or mobile device.
What is the largest hard drive that I can install inside my DVR?
The largest hard drive you can install is 6TB (terabyte). We recommend that
you purchase a drive that is surveillance rated such as the Western Digital
Purple™ and Seagate Skyhawk™ range of drives.
Can I connect and record to a portable USB hard drive?
No, your DVR will only record to the internal hard drive that is installed.
Can I connect and copy videos to a portable USB hard drive?
Due to the nature of how portable USB hard drives operate, there is no guar-
antee that your drive, when connected to the DVR’s USB port, will work. You’ll
have to give it a try. For backup purposes, we recommend using a USB flash
drive.
How do I save video recordings that are on my DVR?
To copy video recordings to a USB flash drive, use the Search: Events function
(see page 36).
Can I use my own email address and server instead of creating a new one?
You can providing you have the settings required for the SMTP port and serv-
er. If you don’t have this, you will have to contact your internet service provid-
er to get this information.