User's Manual
Single SIM interface
If only one SIM card is inserted, the interface and operat ion mode sw itch
to single SIM st at e automatically.
Drop-down menu bar
Drop dow n USB connection in menu bar; as the mobile phone can be set
as flash drive, the files on SD card can be copied to PC or from PC to
mobile phone.
Note: Hotspot function is supported.
Troubleshooting
Please refer to the following list of problems and solutions if t here is any abnormity when you use
the mobile phone. Please contact t he distributor or service provider if it still doesn’t work.
Problem Reason Solution
Can’t access
Internet normally
when using
browser
The net work operator doesn’t
provide this service or you hasn’t
applied this service
Please contact and consult your
net work operator for information of
how to apply and use this service
The sett ing is not correct
Please refer to specific introductions
of the brow ser
SIM card error
SIM card is damaged Please contact your network operator
The SIM card isn‘t installed
properly.
Check the SIM card
The metal surface of the SIM card is
dirt y
Clean it with clean cloth
Poor receiving
The mobile phone is used in bad
signal receiving area, for example,
near tall building or in basement ,
the radio waves can’t reach these
area effect ively
Please make or answer a call in places
with st rong signal