User's Manual

Troubleshootin
g
Please refer to
usin
g
your mo
b
still persists.
Proble
m
Can’t acces
s
Internet nor
m
when usin
g
b
SIM card err
o
Poor recepti
o
Phone does
n
turn on
Can’t make
Can’t conn
e
the network
iSW
A
g
the followin
g
list of pro
b
ile phone. Please co
n
m
s
m
ally
b
rowse
r
The netwo
r
provide thi
s
doesn’t in
c
The setting
s
o
r
SIM card is
The SIM ca
The metal
s
card is dirt
y
o
n
The mobil
e
in an area
for exampl
or in a bas
e
waves ca
n
The mobil
e
durin
g
pe
a
times and
t
con
g
este
d
n
’t Battery is t
o
a call Call barrin
g
e
ct to
SIM card is
Outside of
Weak si
g
n
a

A
G Legend 23
blems and solutions if
y
n
tact the distributor or
s
Cause
r
k operator doesn’t
s
service or your plan
c
lude this service.
s
are not correct.
dama
g
ed.
rd isn‘t
s
urface of the SIM
y
.
e
phone is being used
with a weak signal,
e, near tall buildin
g
s
e
ment, the radio
n
’t reach these areas
e
phone is being used
a
k communications
t
he airwaves are
d
.
o
o lo
w
.
g
is active
invalid.
covera
g
e area.
a
l.
y
ou run into any issues
s
ervice provider if the i
s
Solution
Please contact y
o
network operator
information on ho
w
apply and use thi
s
service.
Please refer to th
e
specific browser’s
instructions.
Please contact y
o
network operator.
Check the SIM ca
Clean it with clea
n
cloth
Please make or a
n
calls in areas whe
r
there is a stronger
signal.
Try to avoid using
y
mobile phone wh
e
communication is
busy.
Char
g
e the batte
r
Cancel call barrin
Please contact y
o
network operator.
Move to an area
w
the service area
o
your network ope
r
Move to a locatio
with a stronger si
g
and try again.
while
s
sue
o
ur
fo
r
w
to
s
e
o
ur
rd.
n
.
n
swer
r
e
y
our
e
n
r
y.
g
.
o
ur
w
ithin
o
f
r
ato
r
.
n
nal
Proble
m
Battery won’
charge
iSW
A
m
t
The volta
ge
rated ran
g
Nonstand
a
Not conne

A
G Legend 24
Cause
e
is not within the
e of the char
g
er.
a
rd char
g
er is used.
cted properly.
Solution
Use an outlet with
correct voltage t
h
falls within the rat
e
ran
g
e of the char
g
Use a charger tha
designed and
approved for use
Check whether th
plu
g
is connecte
d
properly.
the
h
at
e
d
g
e
r
.
t is
w
ith
e
d